Lexus of Watertown

Outstanding!!!! A car is a valuable asset that must be kept running in perfect condition. I was told what needed attention immediately and what could wait with a full A car is a valuable asset that must be kept running in perfect condition. I was told what needed attention immediately and what could wait with a full printout of what can be done in the near future without pressure. Customer service is obviously paramount at Lexus of Watertown and my ES350 will only be cared for at this dealership. More

Pleasant experience I had a very pleasant experience with the Watertown dealership. The salesman whose name is Randy Fisher, he is very knowledgeable and kind, most impo I had a very pleasant experience with the Watertown dealership. The salesman whose name is Randy Fisher, he is very knowledgeable and kind, most importantly, Very patient. I got my new RX 350. With plenty of new technology features. He spent some time with me to explain a lot of functions and test driving. I highly recommend this dealership More

Great experience! Buying a car at Lexus was the best experience I had in all the years I have looked for a car. The service is amazing and the atmosphere comfortable a Buying a car at Lexus was the best experience I had in all the years I have looked for a car. The service is amazing and the atmosphere comfortable and relaxing. No pressure from the salesman, as well. I want to especially recommend Maksym Popii for being so helpful in showing me cars that I might be interested in that would be suitable for me. I appreciated his helpfulness as I decide on which car to buy. I would definitely recommend Lexus and ask for Maksym, as you won't be disappointed. Thanks for making a customer very happy! More

Excellent each time. I have been there for 6 years. Everyone in Lexus of Watertown is friendly, experienced and efficient. I think I would keep going there unti each time. I have been there for 6 years. Everyone in Lexus of Watertown is friendly, experienced and efficient. I think I would keep going there until I change a new brand car. More

Great prices, top-notch service! This is the only dealership I will be going to in the future. The ES 350 I bought was spectacular and the price was very reasonable. Jimmy Yu in Sa This is the only dealership I will be going to in the future. The ES 350 I bought was spectacular and the price was very reasonable. Jimmy Yu in Sales and Maria Laskaris in Service are terrific! More

Definitely recommended Griff Wilson was excellent to work with. Spent a lot of time educating me about the features of the car - he is a great teacher! Griff Wilson was excellent to work with. Spent a lot of time educating me about the features of the car - he is a great teacher! More

Excellent and professional service Very happy with a new purchaser RX350 2018. Thanks so much to Tony Viveiros spent time and patient to help us for going through the process of buying Very happy with a new purchaser RX350 2018. Thanks so much to Tony Viveiros spent time and patient to help us for going through the process of buying a new Lexus. Tony was not only a profession sale consultant but Tony was simple and kindness. We strongly recommend !! More

general maintenance visit Top notch customer service and attention to all the details they have repeatedly gone beyond my expectations firm first contact to final checkout al Top notch customer service and attention to all the details they have repeatedly gone beyond my expectations firm first contact to final checkout all exceedingly postive More

Informative- went the extra mile I worked with Griffith last week and he was THE BEST! He was funny and informative. He was smart and helped me identify the features I truly needed an I worked with Griffith last week and he was THE BEST! He was funny and informative. He was smart and helped me identify the features I truly needed and what tradeoffs I was willing to make. If you are going to get a Lexus, get it with Griffith! More

Very happy with our experience at Lexus of Watertown and, in particular, with the treatment we received from our Sales Consultant Leon Barnes. Leon was friendly, helpful, and assis at Lexus of Watertown and, in particular, with the treatment we received from our Sales Consultant Leon Barnes. Leon was friendly, helpful, and assisted us in narrowing down our options with no pressure at all. Highly recommended! More