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Lexus of Watertown

Watertown, MA

4.9
1,612 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,612 reviews

January 04, 2017

Excellent Customer Service Customer Service., sales and Support Is the reason I continue to return to LEXUS of Watertown the stag goes out of their way to make sure my experienc More

by Dman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Blake
January 03, 2017

Top Notch Service I had a wonderful experience when I decided to move forward with my new purchase of the RX350 sport. My experience was top notch from when I entered More

by luxia88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
January 03, 2017

Routine Service Routine 20,000 mile maintenance and an inspection sticker. Excellent service! Wait time was manageable with comfortable accommodations. Also, had time More

by sav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Trott, Patrick Blake
January 02, 2017

New Lexus RX 350 My sales man Tony Viveiros was very helpful and professional. He made the process go smoothly and quickly. I would recommend Lexus of Watertow to bu More

by jimchawaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
January 01, 2017

Accommodating and very professional Andy Forman, the salesperson was very professional, knowledgeable and accommodating. I was leaning toward a different brand, but I was so impresse More

by Pacesetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Forman
December 31, 2016

Customized excellent service with a smile We came to Watertown Lexus as a final stop in our car exploration endeavor. We were pleasantly surprised with the genuine approach our sales person H More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Schloss
December 31, 2016

Lexus of Watertown the best We went to Lexus of Watertown to look at the RX350 and met salesman Harold Schloss who was wonderful. He took all the time we needed to explain the More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Schlosss
December 30, 2016

Tony Viveiros is very helpful and professional Excellent experience at Lexus of Watertown with Tony Viveiros. I would recommend to anyone looking to purchase a vehicle. I purchased the RX350 for More

by martin77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
December 30, 2016

Excellent service This was my first service (25K/6 months). You have an amazing dealership. Well, this survey does not fully apply. I did not deal with sales at all, al More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the service person who processed me. The report says Luis Gonzalez
December 30, 2016

Service with a smile I have been going to this dealer for my service since purchasing my car from them. I have almost always been 100% happy with their treatment and woul More

by rtrial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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