Lexus of Watertown
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent Customer Service Customer Service., sales and Support Is the reason I continue to return to LEXUS of Watertown the stag goes out of their way to make sure my experienc Customer Service., sales and Support Is the reason I continue to return to LEXUS of Watertown the stag goes out of their way to make sure my experience is flawless making sure that any issue I might have is taken care of expeditiously, professionally and quickly More
Top Notch Service I had a wonderful experience when I decided to move forward with my new purchase of the RX350 sport. My experience was top notch from when I entered I had a wonderful experience when I decided to move forward with my new purchase of the RX350 sport. My experience was top notch from when I entered the show room to the personal consultation I received from the sales rep. Harold went above and beyond his sales role and I couldn't be happier. He was easy to talk to - he understand and listened to my needs before just making an assumption on what I wanted. He was also very thorough on follow up and to be certain I was at ease when i chose the vehicle to the payment piece to actually taking the car home. Harold thank you I give you my upmost rating and I would return to buy my next vehicle from you. More
Routine Service Routine 20,000 mile maintenance and an inspection sticker. Excellent service! Wait time was manageable with comfortable accommodations. Also, had time Routine 20,000 mile maintenance and an inspection sticker. Excellent service! Wait time was manageable with comfortable accommodations. Also, had time to view new cars in the showroom. More
New Lexus RX 350 My sales man Tony Viveiros was very helpful and professional. He made the process go smoothly and quickly. I would recommend Lexus of Watertow to bu My sales man Tony Viveiros was very helpful and professional. He made the process go smoothly and quickly. I would recommend Lexus of Watertow to buy a new car More
Accommodating and very professional Andy Forman, the salesperson was very professional, knowledgeable and accommodating. I was leaning toward a different brand, but I was so impresse Andy Forman, the salesperson was very professional, knowledgeable and accommodating. I was leaning toward a different brand, but I was so impressed with the dealership overall that I decided to move forward with a Lexus. I highly recommend working with Andy and Lexus of Watertown. More
Customized excellent service with a smile We came to Watertown Lexus as a final stop in our car exploration endeavor. We were pleasantly surprised with the genuine approach our sales person H We came to Watertown Lexus as a final stop in our car exploration endeavor. We were pleasantly surprised with the genuine approach our sales person Harold had with us and ended up purchasing that very day. Overall, the best experience was here! More
Lexus of Watertown the best We went to Lexus of Watertown to look at the RX350 and met salesman Harold Schloss who was wonderful. He took all the time we needed to explain the We went to Lexus of Watertown to look at the RX350 and met salesman Harold Schloss who was wonderful. He took all the time we needed to explain the car and the lease vs purchase options. We decided to least a 2017 RX350 and Harold handled everything for us. It was a great experience. More
Tony Viveiros is very helpful and professional Excellent experience at Lexus of Watertown with Tony Viveiros. I would recommend to anyone looking to purchase a vehicle. I purchased the RX350 for Excellent experience at Lexus of Watertown with Tony Viveiros. I would recommend to anyone looking to purchase a vehicle. I purchased the RX350 for my wife as a Christmas gift. The buying experience was very simple and hassle free. My wife loves her new vehicle. More
Excellent service This was my first service (25K/6 months). You have an amazing dealership. Well, this survey does not fully apply. I did not deal with sales at all, al This was my first service (25K/6 months). You have an amazing dealership. Well, this survey does not fully apply. I did not deal with sales at all, although Andrew Forman had been my sales agent in May. My service was free, so no credit card was needed. The name of the service person is not on here, so nothing zi could check. More
Service with a smile I have been going to this dealer for my service since purchasing my car from them. I have almost always been 100% happy with their treatment and woul I have been going to this dealer for my service since purchasing my car from them. I have almost always been 100% happy with their treatment and would highly recommend them to anyone in the area. More