Lexus of Watertown - Service Center

I just recently purchased my 2nd car from Lexus of Watertown. They are very professional and attentive. Ussa was the salesperson I worked with. He was very patient. He explained the car with such deta Watertown. They are very professional and attentive. Ussa was the salesperson I worked with. He was very patient. He explained the car with such detail and courtesy. I highly recommend Ussa as your sales person More

Excellent Experience A great feel as a customer at Lexus of Watertown. I very much appreciated Tony Viveiros’ help with professional service skills. He really worked hard A great feel as a customer at Lexus of Watertown. I very much appreciated Tony Viveiros’ help with professional service skills. He really worked hard to make sure I was happy and got everything. Best car buying experience ever. Thanks again Tony for all the support and very good work. Highly recommended! More

Quality Service Lexus of Watertown's service is first class. My Phan is a top rate service professional.. I highly recommend her and the company. I have been a fan si Lexus of Watertown's service is first class. My Phan is a top rate service professional.. I highly recommend her and the company. I have been a fan since they opened. More

A dealership team that truly values their customers! Our service consultant Mariel Burgos does a FANTASTIC job in making our family feel truly valued as Lexus of Watertown customers. We recently receive Our service consultant Mariel Burgos does a FANTASTIC job in making our family feel truly valued as Lexus of Watertown customers. We recently received a safety notice of a recall which required several hours of work to our GS350. On the date of drop-off, Mariel advised us of a recommended service as well, and coordinated that for us during the same visit(I neglected to inquire about it during my original call when making the recall appointment). I had also forgotten to inquiry about a possible loaner vehicle and I was quite relieved that Mariel had already made those necessary arrangements for us! She kept us updated throughout the process and checked-in the next day to ensure everything went well and that we had no other concerns. Thank you Mariel and Lexus of Watertown team! More

Annual checkup - great job! Brought my ES 350 in for a routine checkup and had a great experience. Maria Laskaris was extremely knowledgeable and did a great job explaining every Brought my ES 350 in for a routine checkup and had a great experience. Maria Laskaris was extremely knowledgeable and did a great job explaining everything to me. The technician, (J. Coleman?), did an amazing job and finished ahead of schedule. Car is running flawlessly! This is a very well run dealership and the employees really know their stuff! I definitely recommend them! More

Great Dealership Experience Brian Lee, my service rep is a super guy. He was professional all the way and helped me through the entire process. He kept me up to speed with they d Brian Lee, my service rep is a super guy. He was professional all the way and helped me through the entire process. He kept me up to speed with they did to my car, offering advise as and when needed. More

My Phan is the best, Service Rep. My Phan is the best She takes excellent care of me each and every time I come in. in and out on time. Service Rep. My Phan is the best She takes excellent care of me each and every time I come in. in and out on time. More

Lexus of Watertown service-rx350 Great visit, scheduled maintenance as well as new brakes and tires. Like new again, have always been happy with their service. Couldn’t imagine bringi Great visit, scheduled maintenance as well as new brakes and tires. Like new again, have always been happy with their service. Couldn’t imagine bringing the car anywhere else! More

Excellent service experience Can’t say enough about the service experience, handled professionally every step of the way. Looking forward to the scheduled upgrades to the service Can’t say enough about the service experience, handled professionally every step of the way. Looking forward to the scheduled upgrades to the service department that will further enhance the experience. More

The Best. Always the Best. Would not go anywhere else. Everyone is helpful, including the guys who assist when I first drive into the Dealership. Excellent Always the Best. Would not go anywhere else. Everyone is helpful, including the guys who assist when I first drive into the Dealership. Excellent service help. More