Lexus of Wayzata

Great job Bob! Bob did a great job answering all of our questions, helped track down the vehicle we wanted and followed up many time through out the process. Bob did a great job answering all of our questions, helped track down the vehicle we wanted and followed up many time through out the process. More

Service advisor Bob was the best I have experienced at the dealership. He communicated stays of vehicle several times during the day. Pick up of vehicle was better than previous experiences when I had t the dealership. He communicated stays of vehicle several times during the day. Pick up of vehicle was better than previous experiences when I had to search for vehicle. More

Updated Review I reached out to Bob to help me in figuring out how to use all the technology in my new car. I wanted to perfect how to text and read texts while dr I reached out to Bob to help me in figuring out how to use all the technology in my new car. I wanted to perfect how to text and read texts while driving without looking at my phone. I think I called Bob many times to text me so I could practice. Needless to say, after bothering him for at least a few days, I finally got it. Thank you Bob for taking the extra time to make sure I actually learned how to use some of this great new technology in my new car. More

Mr. Mac went above and beyond! We will definitely be reaching out to Mr. John Mac in the future for additional car buying needs! I cant believe what a night and day difference it w We will definitely be reaching out to Mr. John Mac in the future for additional car buying needs! I cant believe what a night and day difference it was in how we were treated here vs other car dealerships. Within the past couple months I had been to probably 10 different dealerships and not once did I ever feel like I was treated as anything other than a customer... Well, when we went to Lexus Wayzata looking for my wife's car and met Mr. John Mac, we felt like we had just made a friend! It didn't even feel like we were buying a vehicle from him it was so stress and pressure free. He was genuinely interested in our lives and our car buying needs. Every time we saw him walking around he had a smile on his face. He went above and beyond regular customer service! Thank you John! More

Great friendly service. I have purchased several cars from them because it is so painless to get the cars serviced. Other dealerships have been frustrating and inconvenient from them because it is so painless to get the cars serviced. Other dealerships have been frustrating and inconvenient More

first bad experience at this dealership Recently p;purchased my leased car/ The accountant missed our first two appointments. He set them.After discussing the financing arrangements on the p Recently p;purchased my leased car/ The accountant missed our first two appointments. He set them.After discussing the financing arrangements on the phone, that we both agreed to, at the closing they were totally different that agreed upon. The sales rep Val Utterman was good to work with. Not a good way to be treated. More

This dealership is welcoming and very accommodating. I was not sure of protocols as I scheduled my first service visit. Nothing could have been easier. There were plenty of appointment options including o was not sure of protocols as I scheduled my first service visit. Nothing could have been easier. There were plenty of appointment options including on a Saturday which I selected. I arrived early and consequently my service work was finished early. I really appreciated that. More

Courteous, pleasant and efficient experience. They take their time to answer and take care of your questions. Wonderful surroundings and efficient, intelligent people hired to make your experience They take their time to answer and take care of your questions. Wonderful surroundings and efficient, intelligent people hired to make your experience satisfactory. The old saying is you get what you pay for is true here... Lexus cars are a luxury dependable vehicle that you can drive proudly for a long time. I know, I’m still driving proudly my 2007 ES 350... Love this car! More