Lexus of Wayzata

Professional & caring In today’s consumer experience; it is rare to be treated consistently in a fair, respectful and professional manner by each area of the organization. In today’s consumer experience; it is rare to be treated consistently in a fair, respectful and professional manner by each area of the organization. I appreciated that the team was able to meet my expectations based on the reputation I’d heard about from friends and colleagues. I am excited about my car and feel that I will be taken care of should a need arise. More

Quick and convenient I bought a used 2003 ES300 and it was a quick and simple process that was catered to my needs and schedule. I felt overall very comfortable with the s I bought a used 2003 ES300 and it was a quick and simple process that was catered to my needs and schedule. I felt overall very comfortable with the sales staff. More

Great experience Greg made sure I was taken care of and followed up after my purchase. He was QuickBooks respond with any questions. The staff was very kind. I would r Greg made sure I was taken care of and followed up after my purchase. He was QuickBooks respond with any questions. The staff was very kind. I would recommend to family and friends. I'm More

Good Service The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained ever The sales and administrative personnel were very courteous an d kind and were able to tailor te deal according to our requirements.They explained everything quite clearly. More

Amazing We went there asking for a fair deal and we got it in a very satisfying way. In a very professional manner they provided us with the car we really wan We went there asking for a fair deal and we got it in a very satisfying way. In a very professional manner they provided us with the car we really wanted. More

Excellent Experience Our experience was extremely well managed, Jake was diligent in maintaining contact even when we were still deciding on which Lexux to buy. He was ver Our experience was extremely well managed, Jake was diligent in maintaining contact even when we were still deciding on which Lexux to buy. He was very patient and friendly explaining all the options available to buy. I love my Lexus the plus was they serve dt coke in the lobby. I recommend t hi is dealer when looking for a lexus. More

Pleasent and infrmative experience Wayzata Lexus is a very pleasant environment from the physical facility to the professional and informative staff. Gerald Franti was out sales person Wayzata Lexus is a very pleasant environment from the physical facility to the professional and informative staff. Gerald Franti was out sales person who seemed less like a salesman and more like a friend helping us find and purchase the right vehicle. He was just as interested in getting to know us as individuals was helping us find the right car. Our hope is that Gerald will be around long enough to assist us with our next Lexus purchase. More

Amazing just like Lexus! Very impressed from the first interaction to the last! Was a current Lexus owner and looking to make an upgrade, wanting to check out the new UX Hybr Very impressed from the first interaction to the last! Was a current Lexus owner and looking to make an upgrade, wanting to check out the new UX Hybrid. Jonathan was great from the start, helped me locate the perfect car, after many phone calls and emails we made it happen after I saw the one in the perfect color! Very pleasant dealership to work with, fast and efficient, no pressure and laid back. The only negative mark I would give is the "extra" products up-sell in the finance office, but this happens at all dealerships, some worse than others. No worse than others just get frustrated with this part is all. I appreciate being showed the products but once I say no I mean no. Love the deliver process, super organized and Chis was very well educated with all the functions of the car and completely answered all of my questions. All in all I will be back again in the future and would recommend this dealership to friends and family for their car needs. I have also serviced my previous Lexus here and also had a great experience with service as well. More

Purchase used car The sale is not bad but the purchase process took too long. The place looks good, people are okay but i would like to see more smile faces so custome The sale is not bad but the purchase process took too long. The place looks good, people are okay but i would like to see more smile faces so customers will feel more welcome. More

Love the experience, except. I bought a 2013 Lexus CT on 2-23-19. Call Ryan, the salesman was amazing and did not rush the process. He came in on his day off and treated us as t I bought a 2013 Lexus CT on 2-23-19. Call Ryan, the salesman was amazing and did not rush the process. He came in on his day off and treated us as though we we're his only priority for the day. I think an opportunity for growth may be in the Financing Dept. Options were explained so quickly and so, so many. Everything from prepaid maintenance to tire repair. It was getting to be a long day and it was hard to take in that much information. I wanted more time to ponder the options. More