Lexus of Wayzata

With each visit, I am always impressed by the level of professionalism and the utmost in surroundings. We plan to buy another Lexus in the near future due to the levels of service. Thank you. professionalism and the utmost in surroundings. We plan to buy another Lexus in the near future due to the levels of service. Thank you. More

Gary was very friendly and knowledgeable about the Lexus brand. Gary went above and beyond my expectations to find the right vechile for me. Doug in service, he goes out of his way to make me feel like I brand. Gary went above and beyond my expectations to find the right vechile for me. Doug in service, he goes out of his way to make me feel like I am his only customer. Great service all around. More

Good customer service, sales personnel were very accommodating to our needs when we bought the car. We have had very good experiences with the service department as well. accommodating to our needs when we bought the car. We have had very good experiences with the service department as well. More

I have been very pleased with Tom Herman. He has sold us 3 preowned Lexus and has been very friendly and knowledgeable about his cars. He is honest and forthright in his representations. We value him as a 3 preowned Lexus and has been very friendly and knowledgeable about his cars. He is honest and forthright in his representations. We value him as a friend as well as our used car salesman. I would highly recommend Tom to anyone who is interested in purchasing a used Lexus from Lexus of Wayzata. Doug Evans has been our primary service representative. He has helped us with warranty work as well as normal service work. He has done a flawless job in having our cars serviced. He has also helped out our son who owns a Lexus in Fargo, ND. More

I had a great experience! I love the car and the sales person was very helpful and wasnt pushy like alot of car salesmen are. He was very friendly as well. person was very helpful and wasnt pushy like alot of car salesmen are. He was very friendly as well. More

I've purchased 5 vehicles from Tom Herman at Lexus of Wayzata. He has been consistently great to work with - honest, fair, trustworthy, and has made each purchase a good experience. Wayzata. He has been consistently great to work with - honest, fair, trustworthy, and has made each purchase a good experience. More

TOM WAS VERY PROFESSIONAL, KNEW THE PRODUCT AND WAS STRAIGHTFORWARD IN DISCUSSIONS OF PRICE. HE HAS CONTINUED TO BE OF SERVICE AFTER THE SALE. THE SERVICE AREA HAS BEEN PROACTIVE IN KEEPING MY CAR IN STRAIGHTFORWARD IN DISCUSSIONS OF PRICE. HE HAS CONTINUED TO BE OF SERVICE AFTER THE SALE. THE SERVICE AREA HAS BEEN PROACTIVE IN KEEPING MY CAR IN GREAT RUNNING ORDER.J More

The reason I would buy another car at Lexus of Wayzata is due to Tom Herman. He is simply wonderful to work with and he stays in contact well after you have left the dealership. He truly cares about his cu due to Tom Herman. He is simply wonderful to work with and he stays in contact well after you have left the dealership. He truly cares about his customers and I know I can always count on Tom to assist with any questions I may have. Thanks, Beth Westerberg More

After being recommended to see what the dealership had to offer, I highly recommend anybody looking for a vehicle to shop at Lexus of Wayzata. They run a first class shop where everybody is friendly, the at offer, I highly recommend anybody looking for a vehicle to shop at Lexus of Wayzata. They run a first class shop where everybody is friendly, the atmosphere is layed back and the sales accociates are there to help you find the perfect vehichle. If they do not have the vehicle you are looking for, they will find it for you. Even if it means selling you their personal car! More

We met Tom several years ago when my husband stopped in to Lexus of Wayzata to meet him. Tom had come highly recommended by a friend, and we thought the best time to meet a car salesman and see what he's to Lexus of Wayzata to meet him. Tom had come highly recommended by a friend, and we thought the best time to meet a car salesman and see what he's really like was before we were in the market for a car. My husband told him up front that he just wanted to look around and get some ideas for when we would be looking for something different. Tom offered him the opportunity to test drive, and he did. Within a few weeks, the two of us went back and purchased one of the cars he test drove. A couple years later I needed a car. I looked at several dealerships to find something that would fit my needs and budget. My husband took me to see Tom. He was finishing up with another client, so he handed us keys for a 350RX to test drive. When we returned he had the list of available cars to choose from. We ended up taking the one we drove. Last year, due to unexpected medical bills, I needed to trade down so we could either reduce or eliminate my payments. I tried to sell my car by myself, but wasn't able to. I went back to Tom and explained our situation. He said he would take my 350RX back and give us as much as he could so I didn't have to worry about selling it. My husband and I came back to see he had that would work for us. The few that would fit our new budget were either cars I wasn't interested in, or cars Tom told us to shy away from. We left without finding a car and continued to look elsewhere. I thought I had found one elsewhere, but we just weren't sure, and the salesman was no help. We decided to think about it for a couple days. Tom called the next afternoon to see if we'd found anything yet because a car had just been traded in and he thought it would be perfect for me. We went in, drove it, and now it's mine. Tom told us from the beginning that his reputation is equal to the satisfaction of his customers. As far as we are concerned, he is a man of integrity and we are proud to be clients of Tom's. More