Lexus of Wayzata

The service I received and the attention to detail with financing and upgrades was great. I feel I got a great used vehicle, well maintained and at a competitive price..I will shop for a new vehicle here w financing and upgrades was great. I feel I got a great used vehicle, well maintained and at a competitive price..I will shop for a new vehicle here when the time is right. More

I recently bought my 2010 RX350 from Jim Kirchner at Lexus of Wayzata and was delighted with the professional and prompt way he and the dealership handled the transaction. It was a wonderful experience! Lexus of Wayzata and was delighted with the professional and prompt way he and the dealership handled the transaction. It was a wonderful experience! Jim went out of his way to accommodate our needs. The transaction was further complicated by me being in California, being a Canadian resident, additional requirements of advising US border authorities, Canadian importation requirements that you normally don’t have to handle and dealing with a new customer in transit. Jim kept looking for solutions and promptly communicating them to me by e-mail or phone and even picked me up at the airport. I have never experienced such thoughtful, courteous and thorough customer service when buying an automobile. This was the first time I have ever bought a vehicle in the US over the internet and would have no problem at all doing it again with Jim and the Lexus of Wayzata dealership. Our local dealerships could learn many lesson from you on how to run a professional service oriented dealership. I have no hestitation recommending Jim and this dealership. We love our new Lexus. Gary from Winnipeg More

I went to Lexus of Wayzata because I knew I would get excellent attention there. I had previous experience with the Mitsubishi location owned by the same owner of Lexus of Wayzata and enjoyed that relat excellent attention there. I had previous experience with the Mitsubishi location owned by the same owner of Lexus of Wayzata and enjoyed that relationship. When I entered the Lexus building I was met with amazing friendliness in the person of Tom Herman. He did, and does, everything, and more, than one could ask when showing your product. I now "thanks to Tom", have a beautiful automobile, the ride is fantastic, and to say my Lexus is dependable, and everything Tom told me it would be, is an understatement! Thanks for the opportunity to share! More

With two new teenage drivers hitting the streets, our busy family knew we needed to add a vehicle to keep the peace. We contacted Jim Kirchner at Lexus of Wayzata, who asked us all the right questions t busy family knew we needed to add a vehicle to keep the peace. We contacted Jim Kirchner at Lexus of Wayzata, who asked us all the right questions to determine the type of car that would best satisfy the varying preferences of four different drivers - as well as accomodate the family budget! It did not take Jim long to identify the right car to match our needs; a perfect condition, pre-loved ES-300. Jim also went the extra mile to make sure that any scheduled preventative maintenance was completed in conjunction with the sale. Overall, a very positive experience - one that definitely inclines me to return to Lexus of Wayzata to do business with Jimmy K in the future! And keep those biscotti cookies in the customer lounge - my wife loves 'em! More

We were looking for a small SUV and wanted to know more about the RX 350 so we went to the Wayzata store. Mr. Loop first asked us what type of equipment we would like in the vehicle and went on to fully ex about the RX 350 so we went to the Wayzata store. Mr. Loop first asked us what type of equipment we would like in the vehicle and went on to fully explain the RX 350, the Certification Program they have for the used vehicles they sell. and also show us several vehicles. They had several to choose from so we were able to find the combination we wanted. Which isn't always easy to do when buying a used vehicle. Everyone we met at the dealership was very courteous and professional, any questions we had about the vehicle Mr. Loop was able to answer. We LOVE our RX 350 and would highly recommend Mr. Loop and Lexus of Wayzata. More

I had a great experience working with these two gentlemen. They are responsive and professional. Love the car and the Lexus experience. Well done! gentlemen. They are responsive and professional. Love the car and the Lexus experience. Well done! More

My husband and I met Lance almost a year ago and he periodically touched base with us to see how we were and if we were interested in a new car. I was in a really bad car accident that totaled my RX 33 periodically touched base with us to see how we were and if we were interested in a new car. I was in a really bad car accident that totaled my RX 330 and immediately knew we wanted to work with Lance. Love his style, how he connects on a personal level and would highly recommend him to my friends. More

My husband and I worked with Gary Anderson at Lexus of Wayzata. We bought the 2011 ES350, and love it!! We own three other Lexus vehicles. Gary was very helpful, patient, and wonderful at communicating Wayzata. We bought the 2011 ES350, and love it!! We own three other Lexus vehicles. Gary was very helpful, patient, and wonderful at communicating with us. The whole process was very easy and comfortable. Gary successfully met every request that we made. I am sure we will continue to purchase Lexus vehicles. We hope to work with Gary again. More

Love Lexus of Wayzata. I have purchased 3 cars from them and have always been satisfied. Tom Herman, my current car salesman has been excellent to work with as has all of the service managers when I bring t and have always been satisfied. Tom Herman, my current car salesman has been excellent to work with as has all of the service managers when I bring the car in for routine service. The facility is laid out well, there is a nice customer waiting lounge with refreshments. Will buy Lexus again More

Tom Poppler did and has done a marvelous job representing the dealership,Lexus Of Wayzata. This is our first Lexus Car,previously a Cadillac Owner.His follow up has been great. He has done his b representing the dealership,Lexus Of Wayzata. This is our first Lexus Car,previously a Cadillac Owner.His follow up has been great. He has done his best to answer our questions,as this is the first hybrid we have tried and driven. Thank You More