I found the shopping and search for car to be very professional and through.
Ignacio was both professional and very helpful during this process. A customer friendly helpful attitude by all the folks I worked with.
This was our first Lexus purchase- great experience all around at the Wayzata dealership. We worked with Ignacio! He never pressured us and was overly patient with our many test drives. And Maverick was very informative helping us get acquainted with the technology. Thank you to all!
"Best car buying experience ever."
- Cindy S.
From the moment I walked in the door it felt different than any other car dealership. Sure, it was nicely decorated and felt impressive. But that’s not what made the difference - it was the service.. Rather than waiting for just anyone, I was asked to wait briefly and Ignacio came to meet me. He was extremely polite and made me feel at ease and that he had my best interest in mind, not his or the dealership. He helped me narrow down the many options and pick my Lexus. I highly recommend Ignacio and the dealership. If you haven’t tried Lexus before like me, give Ignacio and Lexus of Wayzata a chance.
Needed a car - received excellent service & information - now have beautiful NX200T - couldn't be happier - after purchase and bringing car home had a few questions - everyone was so nice and helpful..
Many thanks for the time and effort
As always Lexus is the Finest! ...
"Professional Service Advisor "
Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata!
Mike Dalton is my go to on Sales side.
"Could not be happier!!!"
I always thought a lexus had to be an over rated car. I was planning on upgrading my car so just for fun I decided to stop at lexus of wayzata where my first encounter was with Ignacio Garrigos in sales. What a great guy! Fun,very informative, patient, positive and not pushey!! He had me take a beautiful lexus for a test drive and 3 hours later I was driving that car home. I fell in love and know now that I will never own anything but a lexus again and if it works I will hope to buy my next one from Ignacio. Also a big shout out to John Cadle in finance who went above and behind to be helpful and make the experience a great one!
A new lexus fan!!!
"The Ease of Buying a Car"
Working with Mike Dalton is always seamless from start to finish, I would never consider buying a car from anyone else. This is my 5th car purchase from Lexus, and Mike. The customer service is always amazing . Thanks for putting the excitement and trust back into car buying. These are just great people to work with !!!!!!!
"2017 Lexus RCF"
Good back and forth communication. They were able to explain any questions we had or came up. Very courteous toward my wife and I. The extras i asked for they made happen and Ignacio and Becky both stayed late or were available in accordance with our work schedules. We were happy that we only had to deal with 2 people to get this purchase done. Then at the end we got to work with Jean who explained the settings and some of the differences from our outgoing ISF. We felt the added service we dont get from our Home Lexus dealership. All of these service details made and make the car buying thing way more pleasant. Which we all know can be long and drawn out. We appreciate those three making the buying experience better! We received a card from Ignacio and a thank you email from Mike which point to the attention to detail after the fact. Thanks Becky, Jean and Ignacio!
"Great prices, but more important is the great service"
Everyone likes good prices, but I think the most important part of the car buying experience
is service after the sale and most important part is your salesman.
"Friendly conversation = a great car buying experience"
A friendly conversation about what I wanted and I needed in a car ended up with a hybrid purchase. Best buying experience I’ve ever had.