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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,084 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,084 reviews

July 30, 2022

It's always a pleasure to have my car serviced by you. You're always very efficient, timely and fully explain what is needed to maintain my vehicle. Thanks SO much!! Laurie Diercks More

by lauriediercks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Aug 02, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 30, 2022

Very impressed with your service team, especially Doug Evans. Everyone is attentive to my needs. They also answer my questions on a complete and thoughtful manner. More

by Strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Jul 30, 2022 -

Strong responded

Ok

Helpful
July 30, 2022

I was told service would take about 1 hour and 30 minutes. I arrived early for my appointment and my car was finished 4 hours later. The sent me an e mail about additional items that need my attenti More

by Un happy
Recommend Dealer
No
Employees Worked With
Chad Moreno
Report | Print
Aug 02, 2022 -

Lexus of Wayzata responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (952) 476-6111 so we can work towards a resolution. We look forward to hearing from you. Take care!

Helpful
July 29, 2022

Lexus of Wayzata does a consistently good job at every appointment for my RX 450h. They finish on time and Mike does a great job of explaining any work that needs to be done. More

by cqbrandel
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Aug 01, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Helpful
July 27, 2022

Lexus of Wayzata consistently exceeds my expectations! Their professional, fast and kind service makes it easy to keep my vehicle maintained. I truly appreciate the exceptional service! More

by KestnerCrawfordM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Jul 28, 2022 -

Lexus of Wayzata responded

Hi Kestnercrawfordm, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
July 24, 2022

Lexus of Wayzata provides excellent service. They keep me informed of the progress and go above and beyond to help me with little things (like a frame for my license plate). I trust them, they d More

by Christi5584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Jul 27, 2022 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
July 23, 2022

The service was prompt, and working with Jonathan was a pleasure. It was quick in and out for the 40k service More

by Krishreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Jul 25, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Helpful
July 23, 2022

Outstanding experience every time. The service department added us on unscheduled on a busy day and provided outstanding service. More

by Behrendrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Report | Print
Jul 25, 2022 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

Helpful
July 21, 2022

Joe was very good to work with. He explained things clearly. Very nice guy. Was helpful with technology. More

by LSTEGERGRAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Jul 24, 2022 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

Helpful
July 20, 2022

Mr Doyle is the best service advisor I have ever worked with!! Top notch experience. More

by Paul raskob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Report | Print
Jul 22, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
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