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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,258 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,258 reviews

April 21, 2025

Service advisor was very helpful and knowledgeable, work was completed in a timely manner, and recommended service at the next visit was clearly explained. More

by lucyann1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jergenson
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Apr 23, 2025 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Fast service and well accommodated. Vehicle feels and runs like new. Was very well taken care of. Shout out to Rick for being great. More

by jumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 21, 2025 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

by jake.fridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

The service processed quickly and effectively. Great communication during waiting at the dealership at Lexus of Wayata. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 21, 2025 -

Lexus of Wayzata responded

Alan, thank you for your support! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

Salesman was great but we had to make multiple calls and trips to pick up the car because it wasn’t ready when promised. More

by revers-broke.4k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis
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Apr 18, 2025 -

Lexus of Wayzata responded

Hello, thank you; we appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

April 14, 2025

As always, quality work was performed. The waiting area is nice with good beverages and snacks. More

by the7bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2025

One and only potential improvement is a little more spacious and accommodating restrooms, otherwise it is a nice and comfortable environment. More

by aweigh.hovers_1t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihab
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Apr 14, 2025 -

Lexus of Wayzata responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (952) 476-6111 so we can assist you further.

April 07, 2025

Everyone we met was helpful and welcoming. We test drove two models and all our questions were answered. We did not feel pressured or rushed to make a decision. More

by Kpederson2015
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

The staff is excellent; they take the time to get to know and connect with customers. More

by Shadi C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
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Apr 08, 2025 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

They do a great job. Happy the company changed the policy to accept credit cards. More

by joeherby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Of course the mechanics.
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Apr 08, 2025 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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