Tom Bennett

Fast service and Jordan was easy to work with. All recommendations were accurate and Jordan did a great job advising my on my recommendations. All recommendations were accurate and Jordan did a great job advising my on my recommendations. More

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The reason I own a Lexus is because of the service. The service is second to none. I will buy another Lexus only because of the service The service is second to none. I will buy another Lexus only because of the service More

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Easy to book and schedule online. Great service, prompt and friendly staff. Would definitely recommend Great service, prompt and friendly staff. Would definitely recommend More

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Really professional and friendly personal. Tom Bennet was fantastic—professional, friendly, and super helpful. Made my experience easy and pleasant! Also want to mention the shuttle driver Ti Tom Bennet was fantastic—professional, friendly, and super helpful. Made my experience easy and pleasant! Also want to mention the shuttle driver Tim. He was really great! Friendly, helpful, and made the ride enjoyable. Thank you! More

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Lexus of Wayzata is a fantastic dealership. I have been going there since they opened in the 1980s. Their service is excellent. Their vehicles are unmatched for quality. Tom Bennett is the best I have been going there since they opened in the 1980s. Their service is excellent. Their vehicles are unmatched for quality. Tom Bennett is the best for understanding your needs and providing customer satisfaction second to none. More

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It takes two to three trips to get one thing fixed under warranty. They suck warranty. They suck More

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I’ve had mixed results with their Service Department; this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I be this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I believe due to some of the communication issues, and problem fixed, so outcome was GREAT. So over my last four visits, 1 was beyond exemplary and Lexus went OVER and ABOVE to rectify the problem. This most recent visit ended well but the experience was less than favorable. So Lexus Service does stand by their high quality Autos, it just doesn’t seem to go as well getting there as you’d think it should. Clearly some of that lies with us, in that we have high expectations because they are Lexus but basic communications between departments seems to be an issue to be aware of More

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Service advisor and service tech were helpful and courteous. Excellent customer service was displayed here. courteous. Excellent customer service was displayed here. More

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Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

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As always, quality work was performed. The waiting area is nice with good beverages and snacks. The waiting area is nice with good beverages and snacks. More

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