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Lexus of Wayzata
Wayzata, MN
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,232 reviews
January 29, 2022
Doug was my service manager, he is really great. Felt like he was looking out for me! Will ask for Doug every time I come in for service. Thanks again. like he was looking out for me! Will ask for Doug every time I come in for service. Thanks again. More
by jrdungan02@gmail.com
Employees Worked With
Doug Evans
January 27, 2022
Lexus IS consistently over-the-top when it comes to Customer Service and Care. They strive to give consumers the best possible experience from buying to maintenance. Customer Service and Care. They strive to give consumers the best possible experience from buying to maintenance. More
by Lynn
Employees Worked With
Other Employees :
Whoever maintains the coffee machines., Chris Doyle, Doug Evans
January 19, 2022
Efficient. Friendy,knowledgeable.Excellent service. I Efficient. Friendy,knowledgeable. Excellent service. I appreciated Tres service and quick. Professional response. Adam Koosman is a stellar mechanic Efficient. Friendy,knowledgeable. Excellent service. I appreciated Tres service and quick. Professional response. Adam Koosman is a stellar mechanic!! More
by lmcnulty360
Employees Worked With
Adam Koosman, Tri Bui
January 18, 2022
It’s a love hate relationship here. It’s great to wait at dealership or get a rental. But it is not worth the agony. I had a car sold from underneath me, service failing before it should, games played with dealership or get a rental. But it is not worth the agony. I had a car sold from underneath me, service failing before it should, games played with service ands costs. I was here last week to have a water pump looked at that failed early. I was told by another mechanic, he wasn’t sure if Lexus ever replaced before. Sales person told me they were going to replace for free, but didn’t. I was also told I needed another $6000 of work done. I was told I have had bad luck with dealership by sales person. I am planning a buying a new Lexus within the year, it will not be from here. Go somewhere else More
by Jenjen5
Employees Worked With
I don’t think it was the employee
January 17, 2022
A very kind and customer-oriented group. They make an effort to ensure that your car buying experience is a good one. effort to ensure that your car buying experience is a good one. More
by Tim
Employees Worked With
