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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
776 Reviews

776 Reviews of Lexus of Wayzata - Service Center

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April 13, 2022

Why doesn’t your company wash and clean the interior of the vehicle? Colorado Springs Lexus does. More

by joannshepherd0207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Apr 15, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 06, 2022

Customer oriented, on schedule. Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me! More

by Mrshelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rick here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2022

Good honest service after thoroughly discussion of need with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd More

by gsfisher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2022

30k check-up. Went well. However, with 8 years with dealership, the final CARWASH has NEVER worked. I use an ergonomic pad in driver’s seat. It was upside down More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service, John Cadle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (952) 476-6111 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

April 04, 2022

Every one was eager to please and friendly Asked if any thing more could be done More

by thowen0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 01, 2022

Excellent service and great job keeping me informed on progress of my visit. Will continue to use. More

by Drumsab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 05, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2022

Doug Evans and Team are fantastic, keep up the great work. Best ever. Thank you! More

by Johnmmccormick11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Apr 05, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

Good and friendly service. They notified me of work that was required which was covered by my extended warranty, and provided a nice car for me to use while they made the repa More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 29, 2022

Great service and very accommodating. They took my car early and finished on time. Nice wash too. More

by tfeldman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 01, 2022 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2022

I love the comforts that Lexus provides and joe Lushine had a heightened customer service level - he also had wonderful communication. I love Lexus More

by Cathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Mar 31, 2022 -

Lexus of Wayzata responded

Hi Cathleen, thank you so much for your positive comments about Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

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