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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
775 Reviews
Call Service Center (763) 645-5706

775 Reviews of Lexus of Wayzata - Service Center

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January 13, 2022

Always quick service and very friendly staff. Highly recommend bringing in your Lexus here for service. Been going to them for years! More

by Kit6145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John jergenson
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Jan 15, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 13, 2022

Hi, Not satisfied with service Why?Car wash ( Needs Hi, Not satisfied with service Why? Car wash ( Needs to be done much better) Mechanic after work is done need to clean his dirty steps!!! Stic More

by Viktorshabunya
Recommend Dealer
No
Employees Worked With
Will keep this information confidential.
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Jan 15, 2022 -

Lexus of Wayzata responded

Hi, we're extremely disappointed to hear that you left Lexus of Wayzata unsatisfied. Please reach out to us at (952) 476-6111 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 08, 2022

Service department always does good work however dealership is not customer friendly. This is a change & disappointing for long time customer. More

by Dlaine387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
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December 30, 2021

Love the customer service at this dealer. Scheduling is easy. Nice lounge with internet and refreshments while waiting. More

by Krisgeeth97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 29, 2021

The staff are in this Lexus dealership always go beyond and above to meet the needs of the customers whether they have an appointment or not.. They do a very good job as explaining exactly what what job wa More

by DUNNA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm *****
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December 15, 2021

Friendly and courteous staff Clean dealership and Friendly and courteous staff Clean dealership and customer lounge Convenient and easy to get to More

by kfallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

December 15, 2021

Doug Evans always takes care of my needs and with a smile. The main reason I keep buying Lexus vehicles. Great Service More

by CEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 14, 2021

Always outstanding service from Chris service advisor. Vehicle fixed right the first time. Clran ready to go when promised. More

by Heminover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2021

Tri has always given me the greatest service from when he was an advisor to management. More

by Jnammychai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
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Dec 15, 2021 -

Lexus of Wayzata responded

Hi Jnammychai, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

December 13, 2021

Excellent service, phone courtesy, and free valet. Total experience could not have been better - Thank You! More

by kswan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Report | Print
Dec 15, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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