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Lexus of Wilmington

Wilmington, DE

4.8
1,177 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 1,177 reviews

June 07, 2011

I am 47 years old and this was by far the most enjoyable car buying experience I have ever had! Everyone from the very pleasant receptionists to my salesman, Randy Obrian,and sales manager Alex, went way ou More

by tahiti09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Obrian
June 07, 2011

I have dealt with Lexus of Wilmington for the past 7 years and when I decided to purcahse my new car they were the first stop. Lance Bartel was excellent....explained all the new options of the latest m More

by cathie.terry
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bartel
June 07, 2011

I walked into Koons with the intention of buying a new Lexus. I had been and was a current owner of a Lexus which I had owned for 11.5 years. My salesperson, Lance Bartel, was friendly and informative wit More

by pattyneedham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bartel
June 06, 2011

I was very much impressed with the sales person John Skehan in providing me the car I need. He gave me the price and the car details. More

by ushapranav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Skehan
June 06, 2011

My first purchase of a Lexus in 2005 was not a good experience. I never returned to that dealer and began using Koons for all of my service needs. When I was thinking about trading that car in, Koons More

by cchapin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Barrett
June 02, 2011

Very nice and professional staff. the best price. the best dealership. A few months later,I will buy new car for my doughter. it will be only here. I am very happy with my care. Very comfortable, man More

by ellen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hayes
June 01, 2011

The sales team was very helpful with 1 - giving details The sales team was very helpful with 1 - giving details of the vehicle during the test drive 2 - of course offering a test drive 3 - honest with c More

by gpv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
June 01, 2011

I bought my Lexus SUV several months ago. I checked the price others were paying for that vehicle on different web sites. Finally my wife and I visited Koons Lexus in our town (Wilmington DE). I gave them More

by peace200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hayes
May 27, 2011

George Shaer is excellent! He really represents the dealership well and their goal to be the best in providing excellent customer service. I have bought two Lexus' from Koons Lexus of Wilmington and it More

by ttrezise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Shaer
May 26, 2011

When it was time for a new vehicle, my husband suggested I consider a Lexus SUV, based on his positive experiences with Koons Lexus of Wilmington. I was greeted by the sales manager, Ray Bonhs, who listene More

by kamesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Horst, Ray Bonhs
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