Lexus of Wilmington

Excellent first service of my Lexus NX300h from all Koons employees involved particularly Danielle and Joseph Sweitzer. Absolutely first class! 👍👍👍 employees involved particularly Danielle and Joseph Sweitzer. Absolutely first class! 👍👍👍 More

Service was excellent the courtesy shuttle driver was polite and punctual and I like the car they left me! polite and punctual and I like the car they left me! More

Service was excellent, George and team communicated during the entire process. Very Very Pleased overall ! during the entire process. Very Very Pleased overall ! More

Excellent dealership. Staff is very friendly and very professional. My service consultant, George Shaer is the best!! He’s treats his customers with courtesy, kindness and Staff is very friendly and very professional. My service consultant, George Shaer is the best!! He’s treats his customers with courtesy, kindness and is extremely knowledgeable of your vehicle needs. I always ask for when I have my car serviced. I would recommend Koons to anyone. More

The new tires, alignment, and car wash make the car drive as good as new and look as good as new (almost) George, the service representative, was professional and friendly. When I need service again, I will as good as new and look as good as new (almost) George, the service representative, was professional and friendly. When I need service again, I will ask for George More

I was disappointed to learn that my scheduled loaner vehicle was not available upon my arrival despite schedule one and a verbal confirmation the day before the appointment. I was very pleased that D vehicle was not available upon my arrival despite schedule one and a verbal confirmation the day before the appointment. I was very pleased that Danielle Stevens took charge of the situation by securing me another vehicle. Danielle’s customer service and attention to detail is second to none and she is a great asset to Koons. I will only deal with Danielle going forward More

All I can say is everyone at Koons was outstanding! If you are ever in the market for a Lexus, this is your dealership! I couldn’t be happier with the service! I was treated like family! Everyone deser If you are ever in the market for a Lexus, this is your dealership! I couldn’t be happier with the service! I was treated like family! Everyone deserves a raise! More

We had such a wonderful stress free experience at Koons Lexus of Wilmington. Our sales person was David Jackson. David was extremely professional and responsive to our situation. He engaged Kim the mana Lexus of Wilmington. Our sales person was David Jackson. David was extremely professional and responsive to our situation. He engaged Kim the manager and the finance people to help work out the best deal possible. We so appreciate Davids follow-up even a few weeks after the purchase. An outstanding experience, thank you David! We will be back to see you in a couple of years! Don’t want to forget to mention DJ who walked us through the financing…friendly, professional and accommodating…another reason to return to Koons! More

I HIGHLY Recommend their service dept was very responsive to an unexpected problem early in the morning & resolved it quickly without an appt, too. And, I didn’t even lose much time from work. Kudos to Koons to an unexpected problem early in the morning & resolved it quickly without an appt, too. And, I didn’t even lose much time from work. Kudos to Koons. More

David was very pleasant to work with and very knowledgeable about the car that I purchased. Thanks so much for your help David. knowledgeable about the car that I purchased. Thanks so much for your help David. More