Lexus of Wilmington

I was totally satisfied with my new vehicle purchase of my new 2011 GS350 Lexus at Koons Lexus in Wilmington DE. It was a pleasure to work with Bob Barrett during the sale negotiations. Bob made me feel th my new 2011 GS350 Lexus at Koons Lexus in Wilmington DE. It was a pleasure to work with Bob Barrett during the sale negotiations. Bob made me feel that I was an integral part of the sale process. Because I had purchased our 2008 Lexus RX350 from Bob (back on ~02/2009) I was familiar with Bob's unique style and great demeanor. I have been exceptionally pleased with all aspects of Koons Lexus i.e. the service department, the finance dept. and the new car get-ready dept. I will, without hesitation, recommend my friends and co-workers to purchase their next vehicle from Koons Lexus. More

This is the 10th car that we have bought from Lexus of Wilmington and we always go back to Lance since he has been honest and fair with us and always made our exsperiance wonderful. He is an asset to you Wilmington and we always go back to Lance since he has been honest and fair with us and always made our exsperiance wonderful. He is an asset to your brand. Also Greg Ritter is a great asset to Lexus and has always made sure that our service exsperiances are great and easy. I can't say enough good things about both of these Two men. Alan Levin More

I came to Koons looking for a used car. Doug Horst helped me with the finding exactly what I wanted. I felt no pressue whatsoever as you do in most car dealerships. All of the used cars that Koons h helped me with the finding exactly what I wanted. I felt no pressue whatsoever as you do in most car dealerships. All of the used cars that Koons had on display were in top notch shape and even kept indoors. I would definitely return to Koons Lexus of Wilmington when I am car shopping in the future. More

My first purchase of a Lexus in 2005 was not a good experience. I never returned to that dealer and began using Koons for all of my service needs. When I was thinking about trading that car in, Koons experience. I never returned to that dealer and began using Koons for all of my service needs. When I was thinking about trading that car in, Koons was put to the test. They did not dissapoint. Mr Barrett was my sales consultant. He was receptive to my interest,was able to assist me with the decision to purchase another Lexus and made sure I was educated about all the options available. He shared financing options and incentives. I never was pressured or left waiting. The end result was a new car for me and a check in the PLUS column for Koons. More

I am 47 years old and this was by far the most enjoyable car buying experience I have ever had! Everyone from the very pleasant receptionists to my salesman, Randy Obrian,and sales manager Alex, went way ou car buying experience I have ever had! Everyone from the very pleasant receptionists to my salesman, Randy Obrian,and sales manager Alex, went way out of the way to make sure I was happy and comfortable with the car I was buying. Even the service department called me to let me know the car had to go through inspection before title work could be done, So they actually came out to my place, picked up the car and ran it through for me!!! Wow thats service in my book! Cant say enough about this dealership, I will deal with them from now on exclusively. More

We checked every dealer in the tri-state area within 50 miles. We weren't happy with the lack of transparency from the first dealer we visited on the Main Line in Philly. We checked prices on-line and th miles. We weren't happy with the lack of transparency from the first dealer we visited on the Main Line in Philly. We checked prices on-line and this dealer responded promptly with all the facts. We were no-nonsense buyers ready to make the purchase in the most efficient but cost-effective way possible. Lance (from Koons Lexus of Wilmington) reached out and within a day we were done. We went down to "test" drive the vehicle and he had it ready to drive off the lot if we were happy with it. They did the state inspection and even come up to PA to pick up and drop off the vehicle for service. Great benefit for my wife who wants nothing more than for the vehicle ownership experience to be hassle free. We haven't had our first service yet, but are looking forward to it. I keep my vehicles for 10+ years, so want a dealer I can trust. More

My family had purchased from Koons Lexus of Wilmington in the past and recommended it to me. I will now recommend it to others. Bob Barrett was a fantastic sales representative. He was very helpful as well a the past and recommended it to me. I will now recommend it to others. Bob Barrett was a fantastic sales representative. He was very helpful as well as patient without being pushy or annoying. I will send people to Bob in the future. I also really like how Koons will come to you and pick up your vehicle when it is time for a service appointment. This is extremely convenient. More

I was very much impressed with the sales person John Skehan in providing me the car I need. He gave me the price and the car details. Skehan in providing me the car I need. He gave me the price and the car details. More

Very nice and professional staff. the best price. the best dealership. A few months later,I will buy new car for my doughter. it will be only here. I am very happy with my care. Very comfortable, man best dealership. A few months later,I will buy new car for my doughter. it will be only here. I am very happy with my care. Very comfortable, maneuverable and reliable car. I love this GPS sistem. More

I bought my Lexus SUV several months ago. I checked the price others were paying for that vehicle on different web sites. Finally my wife and I visited Koons Lexus in our town (Wilmington DE). I gave them price others were paying for that vehicle on different web sites. Finally my wife and I visited Koons Lexus in our town (Wilmington DE). I gave them the price others were paying for that vehicle. Very surpisingly I was offered exactly the same price that I was hoping for, without any further discussion. In my entire car buying history, which spans over 20 years, such pleasant buying experience had never occurred. I am most appreciative of Koons Lexus and particularly to Mr. Dan Hayes, whom I very highly recommend. More