Lexus of Wilmington

Koons Lexus of Wilmington is a great dealership. They treat the customer right! Rob Payson in service always exceeds my expectation. You won’t be disappointed. treat the customer right! Rob Payson in service always exceeds my expectation. You won’t be disappointed. More

Djibril was a great sales consultant! He searched all over to find my red, fully loaded RX, and I am very happy with it. I would go to this dealership again! over to find my red, fully loaded RX, and I am very happy with it. I would go to this dealership again! More

George Shaer was wonderful in handling service on my car. He is a great problem solver, and was very patient with all my questions and concerns. He was thorough, honest, and reliable. He provided the best ex He is a great problem solver, and was very patient with all my questions and concerns. He was thorough, honest, and reliable. He provided the best experience I have ever had in any car service department. More

Since purchasing my Lexus from Koons Lexus of Wilmington, I always bring my car to them for service. Customer service is a very important factor for me. I’m always welcome by friendly people, the customer s I always bring my car to them for service. Customer service is a very important factor for me. I’m always welcome by friendly people, the customer service is excellent, and I always receive quality service done in a timely manner. Chris Pentz my service advisor was wonderful, very inviting, and knowledgeable. He walked me through my car service and updated me as needed on work that needed to be done. Again, i will continue to bring my Lexus to Koons because i love the exceptional service I receive every time I go. More

We have bought 6 automobiles from Koon’s Lexus in Wilmington and have been very pleased and satisfied each time. However this time was the best. Our salesperson, Jayson Kirk, made us feel like we wer Wilmington and have been very pleased and satisfied each time. However this time was the best. Our salesperson, Jayson Kirk, made us feel like we were preferred customers. He was very professional, friendly, and efficient More

George provided great service, corrected some misinformation in my file and had me on my way on a timely manner. All staff here are always polite and courteous. Waiting room is comfortable. misinformation in my file and had me on my way on a timely manner. All staff here are always polite and courteous. Waiting room is comfortable. More

Very pleased with their work, great service team. Very friendly, concise. No long waits, work was done fast and efficient. It is an A1+ service department. I know it will be diagnosed correctly and fixed friendly, concise. No long waits, work was done fast and efficient. It is an A1+ service department. I know it will be diagnosed correctly and fixed correctly. More

George was great to work with and gave me just what I needed.he explained my service in detail and took care of my pick and delivery to work perfectly with my schedule. He deserves a raise and promotion. needed.he explained my service in detail and took care of my pick and delivery to work perfectly with my schedule. He deserves a raise and promotion. thank you George and Koons. More

A friendly dealership to buy a car. Very knowledgeable staff who go the extra mile to help you. A very clean facility in Elsmere and Wilmington. staff who go the extra mile to help you. A very clean facility in Elsmere and Wilmington. More

I really had the best experience ever with Ms. Danielle Stevens my service advisor. I’ve been coming to this dealership for years and I’ve had some bad service advisors before, this was my first encounter Stevens my service advisor. I’ve been coming to this dealership for years and I’ve had some bad service advisors before, this was my first encounter with her and I absolutely have to admit that it was amazing. She seemed genuine, very nice, and checked to make sure that I was good every chance that she was able to. Pulled me to the side and spoke to me about my vehicle privately and not out in the open around everyone else. I really appreciated her for going above and beyond for me. Thanks Ms. Stevens! More