Lexus of Wilmington

Wonderful experience. Don Reeder is the best!! Don Reeder made us feel very welcomed from the moment we met him. I was there with my brother to sell my Rav4 and we were treated as if we were there Don Reeder made us feel very welcomed from the moment we met him. I was there with my brother to sell my Rav4 and we were treated as if we were there to buy a new car. He explained everything to us and showed us what a great deal the dealership was able to give us. Don went the extra mile in this transaction. The dealership itself is very friendly. I would recommend you to see Don when in the market for a car His experience will help you make the right choice. Thank you Don and God Bless!! More

New car purchase Doug made our entire experience very comfortable. He took the time to explain the features of the car we were looking at, was very patient and friendl Doug made our entire experience very comfortable. He took the time to explain the features of the car we were looking at, was very patient and friendly, and extremely knowledgeable. Doug was a major factor in our decision to buy from Lexus of Wilmington and we look forward to continuing our relationship with him. More

New car purchase Robert Sweet our sales professional was great. He kept the typical sales pressure low and helped guide us through the maze to find the best car. The c Robert Sweet our sales professional was great. He kept the typical sales pressure low and helped guide us through the maze to find the best car. The car was delivered as expected and exceeded our expectations for new car presentation. Linda (last name?) was patient and helpful with the new car delivery and setup. She really knew the GX 460 and was professional in helping my wife and I. Great experience. More

Thanks Don Don Reeder was great to deal with . Honest and up front . We never felt that he was trying to pressure up To sell our car. He gave us a lot of inform Don Reeder was great to deal with . Honest and up front . We never felt that he was trying to pressure up To sell our car. He gave us a lot of information about the process. He explained how they evaluate a vehicle which helped us understand the value . Thank you More

Very good customer service Found this place online seen the reviews and had to check it out. This place is how every dealership should be ran. Everyone was very friendly trying Found this place online seen the reviews and had to check it out. This place is how every dealership should be ran. Everyone was very friendly trying to help with whatever question I had. Very nice inside and out. Sales manager Don Reeder is very helpful and knows exactly what he was talking about, very good guy. I highly recommend coming here and you will be happy with the experience of buying your next car. More

Experience with Lexus of Wilmington We just recently bought another certified used RX350. Doug did a great job of finding the SUV that matched the packages we wanted (premium and comfor We just recently bought another certified used RX350. Doug did a great job of finding the SUV that matched the packages we wanted (premium and comfort with NAV). The RX350 we bought looks brand new and its drive is remarkably smooth. We just got back from vacation and we're glad we had it, perfect combination of luxury and comfort. The reliability factor is why we choose Lexus and Koons. Thanks Doug for helping us find our SUV. More

Helpful suggestion We have been Lexus of Wilmington customers since 1997 - 5 cars in total. Our last Lexus (2010 GS) was a great auto but unfortunately I was rear ende We have been Lexus of Wilmington customers since 1997 - 5 cars in total. Our last Lexus (2010 GS) was a great auto but unfortunately I was rear ended by an inattentive driver at 65 mph. The safety design of the GS did exactly what it was intended to do and absorbed the impact. The vehicle had over $25000 in damage and was a total loss but I was left with minor injuries. Doug Horst suggested we send a copy of the vehicle description sheet to the insurance company showing exactly all the components of my auto (specific VIN #) that was totaled. This suggestion saved us another $1500. Doug also worked very hard to find the exact replacement 2016 GS we were looking for. More

My experience with Lexus of Wilmington and Don Reeder Don Reeder was very professional and helpful with all details of our transaction. I would recommend him without reservation to anyone interested in o Don Reeder was very professional and helpful with all details of our transaction. I would recommend him without reservation to anyone interested in owing a Lexus. Pat Wolverton More

Very fun Had a wonderful experience. Don reeder was very informative and he actually made me laugh. He was also very fair and professional. He was pleasant to Had a wonderful experience. Don reeder was very informative and he actually made me laugh. He was also very fair and professional. He was pleasant to deal with. More

I love Doug! Doug has been very patient with my indecisiveness - ha ha! I knew I was going to go over on my lease miles and wanted to turn my lease into a purchas Doug has been very patient with my indecisiveness - ha ha! I knew I was going to go over on my lease miles and wanted to turn my lease into a purchase early, understanding I'd carry negative equity. When I came in just to fill out that paperwork, Doug found a 1 year newer model with the same exact features and considerably less miles for not much more than what my payment was going to turn out to be on my current car. I had run Doug through the ringer with situations and possibilities and he brought me everything I needed to make a decision. I'm very happy in the end with my newer car and the customer service I received from Doug and everyone at Lexus of Wilmington. More