Lexus of Winter Park

I walked into this dealership after looking at over 15 car dealerships from Orlando to Clermont. I was on a very tight budget and I just wanted to find a reliable, gas efficient, safe car. Unfortunately m car dealerships from Orlando to Clermont. I was on a very tight budget and I just wanted to find a reliable, gas efficient, safe car. Unfortunately many dealerships I went to had no options for me in my price range. I had seen a car online at Lexus of Orlando and thought I would stop in and check it out. I was immediately greeted by Joel who was nothing but professional, friendly, and knowledgeable throughout the entire process. Steve in sales worked to get the payments where I could afford them, and I felt absolutely no pressure at all from start to finish. I definitely plan to buy any future cars from Lexus of Orlando and I wouldn't hesitate to recommend Joel and Lexus of Orlando to any and all of my friends! I definitely had a great car buying experience! More

I was searching around for a used 2010/2011 Infiniti FX35 or a Lexus RX350, after leaving the Infiniti dealer I went to Lexus of Orlando and was greeted by Jorge, let me start by saying BEST customer service or a Lexus RX350, after leaving the Infiniti dealer I went to Lexus of Orlando and was greeted by Jorge, let me start by saying BEST customer service ever!!! After choosing my certified 2010 Lexus RX350 I met with Robert to negotiate my trade and leave feeling a little unhappy because I really loved the car but we weren't agreeing on the price. I slept on it call the next day, spoke with Robert, agreed on a figure and everything worked out perfectly after that, thanks Robert.... but to be truly honest if it wasn't for the GREAT service received from Jorge don't think i would have called...It is true when they say first impression lasts...Thanks again to Lexus of Orlando you have friendly staff, great customer service, and it was a pleasure doing business with you......Jackie More

lee weaver is an exceptional employee to have on your team. Lexus was not my first choice for my new car but Lee changed my mind. He is so passionate with his job, very knowledgable about the products. H team. Lexus was not my first choice for my new car but Lee changed my mind. He is so passionate with his job, very knowledgable about the products. He works very hard. He shows respect to his peers and management thru his words and actions. He was not trying to sell me a car,but more importantly he was telling me about the rx 350 and help me picking out a car that was right for me. I did not feel pressure to buy the car but yet I did buy the car two days later! He went above and beyond to make me feel that I am taking care of... Lee Weaver exhibits be ONE, be BOLD and be REAL... That is a great employee look like to me! I will refer this place to my friend because of LEE. Keep up the good work! More

Robert was extremely helpful and informative. This was my first experience with your dealership and he is an excellent ambassador for your organization. I feel very pleased with the overall experience and kn first experience with your dealership and he is an excellent ambassador for your organization. I feel very pleased with the overall experience and know that Robert is there for me for future support in learning all the technology in my new car. More

This is the 2nd Lexus that we have bought from Doug Chan. He is knowledgeable, thorough and efficient. We enjoyed his friendly yet relaxed manner. He is knowledgeable, thorough and efficient. We enjoyed his friendly yet relaxed manner. More

I was impressed from the first contact I had with Lexus of Orlando. Drew Hill answered my e-mail inquiry with in 6 mins. He then had my Product specialist Robert Calupca call me. Again, within 8 mins. of Orlando. Drew Hill answered my e-mail inquiry with in 6 mins. He then had my Product specialist Robert Calupca call me. Again, within 8 mins. From that point on Robert took care of all my questions and inquiries. Robert picked me up at the airport and gave me the grand tour of the facility. I flew in from Las Cruces NM. It was well worth the 1800 mi. trip for the purchase of our 2013 used VW Jetta Sportswagen. Carlos, Dan, and Page took care of finance and registration needs. If I was treated this well for a used car, I can only imagine how well they would treat you on a new Lexus. I would definitely consider buying another car from Lexus of Orlando!!! More

My parents bought me my first car with the help of Mr. Rudy Meng. We test drove the IS-250 Sport on Friday and by Sunday, it was mine. He was extremely gracious and accommodating and took the time to expl Rudy Meng. We test drove the IS-250 Sport on Friday and by Sunday, it was mine. He was extremely gracious and accommodating and took the time to explain all the features of the car. Mr. Meng made the process extremely easy including the payment and signing of documents. In no time, I was on my way, enjoying my first car. I love my car and I'm happy it's a Lexus like my parents. Thank you Mr. Meng! You get 5 stars from me. More

I was in the market for a new car after driving my I was in the market for a new car after driving my previous car (civic) for 9 years. I had done some research online and received quotes from a n I was in the market for a new car after driving my previous car (civic) for 9 years. I had done some research online and received quotes from a number of lexus dealerships in Florida. I got in contact with the internet sale manager at Lexus of Orlando (Adrian), who helped me find what I was looking for in their inventory. I was shopping in November 2013 and wanted a 2013 Lexus GS350. He found a couple in the inventory that had the features I wanted. My husband and I had an appointment for 7pm on a weekday night. We got there about 20 minutes early and we were immediately greeted by Sean M. Within a couple minutes, he had us in the car I was interested in for a test drive. He was very knowledgeable about the car and was able to answer all our questions. He was also very respectful. After the test drive, we were ready to talk numbers. We had not received any quotes online from Lexus of Orlando, but we had quotes from other Lexus dealerships (Tampa, Clearwater, Jacksonville). We named our price. We got an answer quickly. It was so easy and hassle-free. My husband couldn't believe how easy it was. The price was very fair, and we got tints thrown in at a discount. From there, a number of people were working to get things moving. While waiting, I was treated to drinks and a comfy couch to watch tv on. My car was cleaned and the tank was filled. While that was going on, Sean showed me how to do a number of things with my new car, like using voice command and destination assist. He set up the bluetooth with my iphone and taught me how to use the sound system. I met with Brenda in the business office to sign everything, which went quickly and without hassle. Once everything was ready, they put the big red bow on my beautiful shiny new car and indulged me while my husband and I took pictures. They even posed in a picture with me. It was after 9 by the time we left (they close at 8pm), but they made me feel special until the very end, like a VIP. My experience was awesome and so easy. I definitely recommend Lexus of Orlando!! More

Excellence is the best way to describe our visit. We were treated with the utmost respect and Jorge took all the time we needed to show us how to configure everything in the car. Lots of appreciation Bill a treated with the utmost respect and Jorge took all the time we needed to show us how to configure everything in the car. Lots of appreciation Bill and Debbie Brooks More

I have nothing but wonderful things to say about this dealership. We had a fantastic experience with everyone we worked with. Jim was extremely thorough in showing us all of the models and giving us deta dealership. We had a fantastic experience with everyone we worked with. Jim was extremely thorough in showing us all of the models and giving us detailed descriptions of all of their capabilities as well as upgrades. He stayed with us through the entire process and offered great suggestions. He was professional, friendly, and fantastic! Chris (sales manager) worked with us and negotiated a great deal for this purchase. He was friendly and understanding and met our needs in every way. Phillip handled the financial side and was quick and efficient and answered all of our questions. We are grateful for our experience and absolutely love our new vehicle. Rebecca Sumner More