Lexus of Winter Park

We have a great experience with this Lexus dealership so far. Our product specialist was Very attentive and knowledgeable. Our price negotiation was stress free. far. Our product specialist was Very attentive and knowledgeable. Our price negotiation was stress free. More

This was the best experience purchasing a car we've had. Jonathon made us feel very comfortable. He did a great job selecting the perfect car right away and getting us through the process quickly. E had. Jonathon made us feel very comfortable. He did a great job selecting the perfect car right away and getting us through the process quickly. Everyone we dealt with was professional and friendly, and we are so happy with our new Lexus. We will recommend this dealership to all our friends. More

We bought our 2013 Lexus 350 ES new from Lexus of Orlando. We brought it in for the first 5000 mile service. Our service adviser was Dominic Crocetta. He was very friendly and knowledgeable about any Orlando. We brought it in for the first 5000 mile service. Our service adviser was Dominic Crocetta. He was very friendly and knowledgeable about any questions or concerns. Dominic answered all questions to our satisfaction. This is the best service we have received at a dealership in 35 years. Dominic called and kept us informed of everything that was done when he said he would. An extra bonus was not having to wait. The loaner car program is wonderful. In addition we received a car wash which was very nice. In this day and age all these extras and great service are greatly appreciated! Thank you Dominic and Lexus of Orlando. More

After visiting several dealerships my Daughter and I made Lexus of Orlando our last stop of the day and we are glad we did... We were greeted by Jorge Laucirica who greeted us with a pleasant smile. After ex Lexus of Orlando our last stop of the day and we are glad we did... We were greeted by Jorge Laucirica who greeted us with a pleasant smile. After explaining the reason for our visit he was eager to be of assistance. He showed us several vehicles before my daughter made her choice. There was no high pressure sales everything went very well with the help of Jorge. I would highly recommend Jorge Laucirica he is both pleasant and knowledgeble. I give big cudos to the entire team at Lexus of Orlando and will recommend Salesman Jorge Laucirica to all of our family and friends. More

Rod did a great job! Very friendly and very helpful. My 2006 RX drives like NEW. Rod is a class act and a total winner!!! Thanks! 2006 RX drives like NEW. Rod is a class act and a total winner!!! Thanks! More

I have a 2005 Lexus, it has been serviced exclusively by Lexus Orlando. My car has 150,000+ miles, and thanks to the high quality maintenance, the diligence, knowledge, and patience of Lyndon Walsh, my car Lexus Orlando. My car has 150,000+ miles, and thanks to the high quality maintenance, the diligence, knowledge, and patience of Lyndon Walsh, my car runs like a new car. Lyndon is always friendly, helpful, and advocates for my vehicle. I have complete confidence in Lexus Orlando, mainly because of Lyndon. He is an expert on Lexus vehicles, and is a lovely fellow as well. He makes every service call a pleasure. Lexus is well represented by a man of his character, knowledge, and friendly personality, a couple of times the repair has not been easily found, but Lyndon persisted with the service crew until they located and repaired the problem. I recently had an experience with another garage, and it really reminded me of the level of service that Lyndon has been providing me for years. Kim Daugherty More

Once again I must commend Mr. Davies for his excellent service. I believe, based on my experiences with hime, he is an asset to Lexus of Orlando. This is my third Lexus, which I just purchased today, service. I believe, based on my experiences with hime, he is an asset to Lexus of Orlando. This is my third Lexus, which I just purchased today, from J.D. I arrived at Lexus of Orlando about 15 minutes before opening. I was surprised that the facility was open. The receptionist greeted me with I very welcoming "good morning sir, and welcome to Lexus of Orlando." I stated my reason for coming in and asked if Mr. Davies was scheduled to work on this day. I did not call for an appointment. He was, however he was not scheduled for another hour to begin. The receptionist stated that she would contact Mr. Davies to see if he wold come in earlier to accommodate me. J.D. did arrive before his scheduled time. He asked how he may assist me. I explained the situation of trading in my car. He showed me and 2 cars and I test drove the car that an hour later was driving home in. Mr. Davies has proven to me once again that he takes the time to listen to the situation, and works to the best of his ability to find the best suited vehicle to all party's satisfaction. As mentioned this is my third time dealing with Mr. Davies and he has not let me down. Thank you J.D. Yours truly Prall W. Bird Deltona, FL More

Customer service is number one for a business. By far this Lexus dealership is outstanding. I am an hour away from this dealership. I have a SC430 & absolutely love this car. Jose Huertas & George the this Lexus dealership is outstanding. I am an hour away from this dealership. I have a SC430 & absolutely love this car. Jose Huertas & George the manager of detail again took great care of my car & kept me informed. Thank you again Jose & George for great customer service. You both & your crew are truly a wonderful asset to this dealership. Sincerely, Carolyn R More

Just picked up my car from being services....105,000 mile service, shining and a full tank of gas....YEP, I am RAVING about Lexus of Orlando AGAIN!!! I love that place!!! I have had all of the mainstream lux service, shining and a full tank of gas....YEP, I am RAVING about Lexus of Orlando AGAIN!!! I love that place!!! I have had all of the mainstream luxury cars and I have NEVER experienced better service than at Lexus of Orlando. I measure ALL the service I give and receive by the Lexus standard!!! I mean who looks forward to taking their car in for service??? I always love it because it just reminds me again what it means to experience great service. I really appreciate them!! The sales department may sell the first car, but it's the SERVICE department that sells every one after that. I am pretty sure I will drive a Lexus for the rest of my life!! More

I could not have been more impressed with the outstanding service and professional work that I received this past week from service technician, Dominic Crocetta! My daughter and I both brought our Lexuses in service and professional work that I received this past week from service technician, Dominic Crocetta! My daughter and I both brought our Lexuses in to Dominic for service. He was very friendly and listened carefully to our concerns, even jotting down notes as we spoke. He treated our Lexuses as though they were his very own - carefully inspectinging our vehicles' engines and all mechanical functions to ensure that everything was performing as it should. He went beyond the service that we brought our vehicles in for in that he replaced my car's battery under warrantee, which unbenownst to me was leaking acid. He also called up our vehicles' milage histories and made appropriate recommendations to keep our cars running smoothly. Furthermore, he kept me informed every step of the way with regards to our cars' repairs with helpful, daily emails which detailed our vehicles' repair statuses. My highest rating goes out to Dominic - he is truly awesome! More