Lexus of Winter Park

Best car-buying experience Charles Ream is an outstanding representative for Lexus of Winter Park. He and his sales manager, Gary Gordon, worked hard to get me in the car that m Charles Ream is an outstanding representative for Lexus of Winter Park. He and his sales manager, Gary Gordon, worked hard to get me in the car that met my needs. I highly recommend both of them and this dealership. I purchased a preowned car and it looked brand new when they turned it over to me. They paid attention to every detail. They were fun to work with and shared in our excitement. We will definitely be returning to work with Charles and Gary and Lexus of Winter Park when we are in the market for another car. Thank you for a wonderful experience. Customer care and service at its finest! More

Lexus Customer Satisfaction Survey For the past 3 ½ years, it has been a pleasure for me to have my 2014 LS 460 (yearly maintenance) serviced by Lexus of Orlando. I especially apprecia For the past 3 ½ years, it has been a pleasure for me to have my 2014 LS 460 (yearly maintenance) serviced by Lexus of Orlando. I especially appreciate the professionalism and knowledge of my service advisor Lyndon Welsh (who always greet me with a big hello and a smile). Thank you Mr. Welsh! Also, thank you Professional Detail Services. You did a great job as usual! Respectfully, Mary Mallard More

Loaner was dirty and full of cat hair my wife has bad reaction to the cat hair they have policy for not smoking on cars but not for pets. my wife has bad reaction to the cat hair they have policy for not smoking on cars but not for pets. More

Oil Change 100% Satisfy with the service! Professional staff, take care the customer! A+! Fast service! They take care all my needs and ask all my questions! 100% Satisfy with the service! Professional staff, take care the customer! A+! Fast service! They take care all my needs and ask all my questions! More

Your service is awesome!! Your service was great. Because you dealt with the request from me quickly and kindness. I was glad that my car is getting better. Thank you ve Your service was great. Because you dealt with the request from me quickly and kindness. I was glad that my car is getting better. Thank you very much. More

My First Experience with Lyndon Walsh Would just like to take this time to give a "Big Thumbs Up" for Mr. Lyndon Walsh. Mr. Walsh has great Customer Service skills, is very knowledgeable Would just like to take this time to give a "Big Thumbs Up" for Mr. Lyndon Walsh. Mr. Walsh has great Customer Service skills, is very knowledgeable in many aspects of the Lexus Vehicle Fleet, and is honest and keeps you informed of your service along the way (progress, cost, recommendations). Highly Recommend Lyndon !! He is a great asset to your Service department Mr. Howard Keyser. Thank You!! Andy B. P.S. - Thank You for the loaner also !! More

Excellent Customer Service Lyndon Walsh is an awesome exceptional service agent who exemplifies excellent customer service skills . I never dread bringing my vehicles in for ser Lyndon Walsh is an awesome exceptional service agent who exemplifies excellent customer service skills . I never dread bringing my vehicles in for service and only bring it in when he is working. More

Lyndon Walsh and Team, you guys are amazing! I am taking this opportunity to write that Lexus of Winter Park is a great facility with wonderful people. You guys are always available for help. The I am taking this opportunity to write that Lexus of Winter Park is a great facility with wonderful people. You guys are always available for help. The was you honor your customers is unique. I am so grateful to you for all your services. Lyndon Walsh, you and your team did a great job. I will always recommend your facility to my colleagues and friends. More

No help and doesn't care After 3 years of phone calls to this person in regard to a Lexus dash replacement notification, I decided to go in and personally speak to Kevin. He After 3 years of phone calls to this person in regard to a Lexus dash replacement notification, I decided to go in and personally speak to Kevin. He told me I should just "trade it in for a new one", at which time I'm sure they would miraculously have one available to put on the car to resell. Tracy was no help either. I called another dealer and they got me right in and replaced my dash! I will make sure to warn all my friends to avoid this dealership! More

Relaxed, no pressure. While a vehicle was not purchased at this time, the whole experience with Sergio and the dealership was better than expected. Test drive and numbers While a vehicle was not purchased at this time, the whole experience with Sergio and the dealership was better than expected. Test drive and numbers discussion was as low pressure as one could get. Atmosphere was relaxed and Sergio was polite and punctual with info. Not once did we feel pressured or like we were wasting our time 'haggling'. Based on this experience I would recommend this dealership and Sergio to anyone. More