Lexus of Winter Park
Winter Park, FL
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1,367 Reviews of Lexus of Winter Park
Great Customer Service We bought a used Lexus RX 350 from this dealership. Our salesman was Pan (Peter Pan as they call him). He was exceptional. He was very friendly and We bought a used Lexus RX 350 from this dealership. Our salesman was Pan (Peter Pan as they call him). He was exceptional. He was very friendly and not pushy at all. He took us on a tour of the dealership and we were impressed. They made us feel like we were special. We also worked with Carlos, Roman and Jose. Everyone was helpful and went above and beyond to make us feel at home. We will definitely do business with them in the future. More
Great Lexus Employee Kevin is always personable and knowledgeable and easy to reach when information is needed. A good advisor and always provides great customer servic Kevin is always personable and knowledgeable and easy to reach when information is needed. A good advisor and always provides great customer service. Thanks Kevin. More
Positive car-buying experience! We recently purchased a pre-owned vehicle at Lexus of Orlando. From the initial telephone inquiry with Tara to the final paper work with Roman, our e We recently purchased a pre-owned vehicle at Lexus of Orlando. From the initial telephone inquiry with Tara to the final paper work with Roman, our experience was overwhelmingly positive! We dealt with Jorge Laucirica, and I can't say enough positive things about this young man. He was caring and professional. We definitely recommend Lexus of Orlando and their knowledgeable, courteous and professional staff. More
Our Car puchase experience and Lexus of Orlando I have dealt with several Lexus dealerships having just bought my fourth Lexus. I have to say they have all been great. Lexus dealerships are heads an I have dealt with several Lexus dealerships having just bought my fourth Lexus. I have to say they have all been great. Lexus dealerships are heads and shoulders above previous dealerships that I've dealt with. I would like to say Orlando Lexus is truly a class act. It's a dealership at the top of it's game.and that's quite a statement considering the average level of excellence for Lexus dealers. The facility itself is beautiful and customer oriented from the showroom to the service area. Everyone we dealt was friendly and oriented toward making your purchase as pleasant an experience as possible. In particular I would like to say that Baoliang Pan was the best sales specialist I have dealt with in purchasing a car. He was polite, helpful, and very oriented to our needs and objectives. And, when considering the purchase of a car, the credibility of the sales specialist is very important and we were completely comfortable with Mr Pan. Not only would I recommend Lexus of Orlando to our friends, I would specifically recommend Mr. Pan as their sales specialist, because I know they would also enjoy working with him as we did. More
My RX350 I went to the Lexus dealer to buy a RX350. I was approach by a great,professional, and knowledgable man name Baoliang Pan. He listen to what I wante I went to the Lexus dealer to buy a RX350. I was approach by a great,professional, and knowledgable man name Baoliang Pan. He listen to what I wanted in the car and got right to work with showing me alllllll the car. I test drove the car and had million of questions and boy was he on target. The next thing I know I am driving my new RX350 year 2015. The best part was he went over everything in the car that I needed to learn. He was patient, soft spoken,because i kept interrupting him and he had no problem explaining it to me more than once. I left the car dealer feeling like I had owned this car for 20 years. I thank Pan for the great job he did. I will definite purchase another car from him. Lady talking about being listen too and attentive go to Lexus of Orlando and Mr. Pan is your sales man. Thank you again. More
Great Experience My husband and I have been looking for a new-to-us van for our family. We found just the perfect one at Lexus of Orlando (2008 Honda Odyssey) but I wa My husband and I have been looking for a new-to-us van for our family. We found just the perfect one at Lexus of Orlando (2008 Honda Odyssey) but I was honestly apprehensive about going to a dealership because we have had negative experiences in the past with other dealers. Jorge was our sales person and really made it a fun, laid back time. We knew what we wanted and were in and out in about 2 hours...a record for us! The salesman Jorge was great, as was the service manager and the nice man that helped us with financing that morning. When it was time for us to pick up the car, we were greeted with a "Congratulations" sign and a pack of bottled water in the back of the van. Someday, when I'm ready for a non-mom vehicle, I would love to return for a sporty little Lexus! I would do business with them again in a heartbeat! Thank you!!! More
Car Buying Experiance Jorge Laucirica, is an awesome Sales Representatives, and was so helpful, attentive, extremely quick to respond to me all my question. He meet their Jorge Laucirica, is an awesome Sales Representatives, and was so helpful, attentive, extremely quick to respond to me all my question. He meet their goals without the pressure. Thank you, to all the staff for being professional and courteous in handling buying a car. More
New Car Buying Experiance My husband and I received the best service one could ask for. The knowledge and professionalism demonstrated by ALL the Lexus staff far exceeded our My husband and I received the best service one could ask for. The knowledge and professionalism demonstrated by ALL the Lexus staff far exceeded our expectations. Keep up the great work!!! More
the most pleasant car bying experience Jorge Laucirica is by far the best sales person I have ever encountered when it comes to shopping for a car. He greeted us with excitement, following Jorge Laucirica is by far the best sales person I have ever encountered when it comes to shopping for a car. He greeted us with excitement, following with something to drink. He was there through the entire process. i hate going to dealership because we all know that the only thing they want to do is to make that sales, definitely wasn't the case at Lexus of Orlando everyone was nice and make me feel like home specially Jorge. He wasn't there just to make a sales he is very knowledgeable and knows about his products. Absolutely the most pleasant car buying experience I've had. I definitely Will recommend all friends to Jorge at Lexus Of Orlando. Appreciate everything!!!! THANKS! Sony and family More
Lyndon Walsh is the best reason to work with this dealership Lyndon is amazing...responsive, knowledgeable, and an advocate for me and my vehicle. He is one of the primary reason I would stay with Lexus. The c Lyndon is amazing...responsive, knowledgeable, and an advocate for me and my vehicle. He is one of the primary reason I would stay with Lexus. The car is great...the service adviser even better. More


