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Lia Honda Albany

Albany, NY

4.9
1,115 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,115 reviews

February 17, 2024

Salesman Rob Dawes was awesome to deal with. He stuck around and answered our questions when it was very close to closing time. He pulled the car around so we could test drive it and then sat do More

by luggi313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonia , Robert Martino, Rob Dawes
Feb 21, 2024 -

Lia Honda Albany responded

Thanks for the 5-star review of your dealership experience! We're delighted Rob provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

February 11, 2024

We met with Jai Patel. He listened to us for what we were looking for and found a beautiful new CRV 2024. But to our disappointment we decided it wasn't in our budget. More

by Eor1380224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Kishan Patel
Feb 11, 2024 -

Eor1380224 responded

Thank you Lia Honda.

Feb 15, 2024 -

Lia Honda Albany responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Jai took great care of you and made your experience with us an overall success. It is our pleasure to assist you in any way possible. Wishing you the safest of travels in your Honda CRV- on behalf of the entire team!

February 09, 2024

I’ve purchased many vehicles from Lia Honda. I could honestly say that I’m satisfied all around. Gabriella Angerosa was very helpful in my recent purchase. More

by mrnocanwetalk
Recommend Dealer
Yes
Employees Worked With
Gabriella Angerosa
Feb 09, 2024 -

Lia Honda Albany responded

Thanks for the 5-star review of your dealership experience! We're delighted Gabriella provided you with a pleasant and seamless transaction. Congrats on the new Honda! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

February 07, 2024

Jay Birnbaum has always been very professional and knowledgeable. He makes getting a new car very simple and quick. More

by mhlimniatis@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martino, Jay Birnbaum
Feb 09, 2024 -

Lia Honda Albany responded

Awesome! We're so happy Jay has been there for you every time you're in the market for something new. Congrats on your new Honda! Thank you for always choosing Lia Honda to assist you with your automotive needs.

February 06, 2024

Always willing to help! From the service department to the sales, financial and cashiers. Thank you. More

by valverdecarmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Gabriella Angerosa
Feb 09, 2024 -

Lia Honda Albany responded

Thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has provided for you. We look forward to your next visit!

February 04, 2024

so pleased with my 1st experience of leasing a car at Lia - Erin Burke and the sales crew were so easy to work with. I never felt pressured and it was just an overall pleasant transaction for someone who n More

by jtrudel62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Erin Burke
Feb 05, 2024 -

Lia Honda Albany responded

Thanks for taking a moment to give us the highlights of your leasing experience with Erin! We're delighted she was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

February 03, 2024

They did an excellent job - very efficient and quick - they are also very pleasant to work with - thanks! More

by barbaramcl2218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember names
Feb 05, 2024 -

Lia Honda Albany responded

Thanks for letting us know our service team did a great job, Barbara! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

January 27, 2024

The salesperson Robert Dawes was very knowledgeable about the vehicle we bought, the process was quick and easy, I recommend that Robert should be the model every salesperson uses as an example of how to tre More

by rwdesimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
Jan 29, 2024 -

Lia Honda Albany responded

Thank you for sharing your experience with us! We're delighted Robert handled your wishes with the utmost advocacy, grace, and insight. Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

January 26, 2024

You receive prompt attention when you arrive and the service staff will handle the smallest problem. Ernie Walton has helped me on several occasions and he is the best. He’s cheerful and personable. More

by edwarddiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Jan 26, 2024 -

Lia Honda Albany responded

Thank you, Edward! We're pleased you had another great service experience with us, and that Ernest made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 23, 2024

Joe Calabucci was very professional in his approach on handling my service appointment. He explained and followed up with any concerns. More

by Henryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kelty, Stephen Smith, Joe Calabucci
Jan 25, 2024 -

Lia Honda Albany responded

Henry, thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.