Lia Honda Albany

Excellent service. Ernie Walton greeted me immediately, took notes on my comments, and came into in the waiting room to apologize for going to lunch! He assured me some Ernie Walton greeted me immediately, took notes on my comments, and came into in the waiting room to apologize for going to lunch! He assured me someone else would follow up when my car was ready. They did. More

Joe is always great! He is the reason I go to Lia Honda. Always works around my crazy work schedule and gets my car done right and quickly. Great guy and great service department. Always works around my crazy work schedule and gets my car done right and quickly. Great guy and great service department. More

Service Adviser I have a 2017 Civic, which i bring to Lia for service. Steve Smith is an excellent Service Adviser. Steve is the only Service Adviser i see. He is I have a 2017 Civic, which i bring to Lia for service. Steve Smith is an excellent Service Adviser. Steve is the only Service Adviser i see. He is friendly, pleasant, explains everything, and works hard to make sure everything is done when needed. I highly recommend Lia Honda. I come all the way from Clifton Park for service and i bought my Civic there. More

I've always been treated well and with professionalism at Lia Honda. Earlier this month, I had several items that needed attention with my Accord. I ran into some logistical issues and needed help to sort th Lia Honda. Earlier this month, I had several items that needed attention with my Accord. I ran into some logistical issues and needed help to sort them out. Shawn Herald was extremely helpful in doing whatever he could to help me and went the extra mile and more. It's very appreciated and I hope to work with Shawn in the future. More

Excellent service I have been buying my cars from Lia Honda since 2003...the salesman have always been a pleasure to deal with...one of the main reasons I buy from Lia I have been buying my cars from Lia Honda since 2003...the salesman have always been a pleasure to deal with...one of the main reasons I buy from Lia Ho da is the service manager Steve Smith and his team. He is very professional and always addressed my concerns immediately. I just purchased my 4th car from Lia when I went in for service....I am excited..I am picking it up today. Again...Steve Smith is a HUGE reason why I buy from Lia More

Best service center in town! Lia Honda is the BEST! Been very satisfied with both the sales and service teams for years. Lease comes due in a year and will most likely lease anot Lia Honda is the BEST! Been very satisfied with both the sales and service teams for years. Lease comes due in a year and will most likely lease another Honda from here. More

Excellent customer service Fernando Benitez and Lia Honda provided and excellent service, help us with all the information we needed to know to make the right decision and choos Fernando Benitez and Lia Honda provided and excellent service, help us with all the information we needed to know to make the right decision and choose the option that best fit our needs (CR-V)... he went beyond our expectation and was able to get the car we wanted within 24 hours... I would like to congratulate Lia Honda for having Fernando there, since his bilingual skills help facilitate the communication and process for us. Again we recommend Lia Honda for providing great quality service and customer experience starting from Fernando Benitez and also the rest of the team including the financial manager and the general manager. More

I purchased my vehicle at Lia honda a year ago and have dealt with Joe Wiley on more than one occasion when I brought it in for service. He's been great. Always friendly and helpful. dealt with Joe Wiley on more than one occasion when I brought it in for service. He's been great. Always friendly and helpful. More

Purchase of new car Excellent service from salesperson Jay Birnbaum, welcoming, responsive to questions, provided thorough information and made the whole process smooth a Excellent service from salesperson Jay Birnbaum, welcoming, responsive to questions, provided thorough information and made the whole process smooth and efficient from start to finish. More

Always easy to get an appointment when service is required. Joe Wiley did a great job explaining everything and made it as painless as possible. required. Joe Wiley did a great job explaining everything and made it as painless as possible. More