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Lia Honda of Kingston

Kingston, NY

4.9
936 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 936 reviews

December 12, 2023

This is our 3rd vehicle from Lia Honda Kingston. The GM Matt Panaro is outstanding and my saleswomen Nicole Leader was awesome!! Everything went smooth and easy. Will definitely be doin business the More

by Mdystroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Panaro, Nicole Leader
Dec 13, 2023 -

Lia Honda of Kingston responded

We greatly appreciate you for leaving Matt and Nicole this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they made your car buying experience here at Lia Honda of Kingston smooth and easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

December 07, 2023

Your dealership is amazing. However, my last experience was more of the kind "what can I sell this guy", than "how can I simply assist this guy", which has been my previous exp More

by rpallais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Dec 08, 2023 -

Lia Honda of Kingston responded

Thanks so much for your detailed feedback, as well as your continued business. I would be happy to take a deeper look into the concerns you've mentioned here. Please send me an email at your convenience. We're very interested in maintaining the highest quality of service for our loyal customers and we truly value the feedback you've shared here. Sincerely, Don Mayer dmayer@liacars.com Fixed Operations Manager Lia Honda Kingston

December 06, 2023

Darian McCargo was great to work with and really went above and beyond our expectations. It was a pleasure working with him and we would highly recommend him. More

by chelledufresne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian McCargo
Dec 07, 2023 -

Lia Honda of Kingston responded

Chelledufresne, We greatly appreciate you for leaving Darian this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Darian could provide you with top notch service. We are delighted to know that he went above and beyond to meet your expectations. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda of Kingston team!

December 01, 2023

Very friendly staff, no pressure put on you. Third purchase made at this location and will be coming back. More

by sarao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Dec 06, 2023 -

Lia Honda of Kingston responded

Thank you for your positive review! It is an honor to have your confidence and loyalty, and we are glad that our team provided you with a smooth, pressure-free experience. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

November 29, 2023

The service team was absolutely great. Informed me of a recent recall on my vehicle as well as recommendations for future service. Prompt and attentive. More

by thomastryon518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Nov 30, 2023 -

Lia Honda of Kingston responded

Thank you for sharing your positive experience with us! Your safety and satisfaction are our utmost priorities, and we are glad that our team was both helpful and informative. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 26, 2023

We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. More

by valelkind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Robert Munson
Nov 27, 2023 -

Lia Honda of Kingston responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Robert has always provided for you. We look forward to your next visit!

November 24, 2023

My service rep Dennis Raskin is extremely polite and professional. I came in early for a car recall and he made sure he kept me updated throughout the day so I could be on my way out early than expected More

by ypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Raskin
Nov 27, 2023 -

Lia Honda of Kingston responded

Thank you, YPK! We're pleased you had another great service experience with us, and that Dennis made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 20, 2023

Susan Kelly was my Service Rep, and I couldn't be happier with the results. I brought my 2018 Honda Accord EX in for an inspection and knew I needed to replace or repair some items. I discussed my concerns More

by bslowinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Nov 21, 2023 -

Lia Honda of Kingston responded

Thanks for stopping by to share your 5-star review of Susan! We're glad she addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 18, 2023

Both times i have been Dennis Raskin has been very helpful an explains everthing to the fullest. Very professional! More

by reginatriacca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Raskin
Nov 21, 2023 -

Lia Honda of Kingston responded

Thank you, Regina! We're pleased you had another great service experience with us, and that Dennis made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 15, 2023

My Honda advisor, Mark Wertheim, is exceptional! He has the customers best interest at heart. They helped me replace an expensive part and communicate with the warranty specialists to help offset th More

by Mallory Breen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Nov 17, 2023 -

Lia Honda of Kingston responded

Thanks for the feedback, Mallory! We're pleased Mark assisted you in replacing the necessary part and worked with the warranty specialists to help alleviate the cost burden. Your peace of mind is important to us, and we look forward to welcoming you back in the future!