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Lia Honda of Kingston

Kingston, NY

4.9
937 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 937 reviews

November 01, 2023

Twice in the past couple of years I have visited NY from North Carolina and needed service. Both times Lia Honda has quickly diagnosed and fixed the problems (transmission gear valve and gummed up emissions More

by lolson1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Nov 01, 2023 -

Lia Honda of Kingston responded

Lolson, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Franko handled your visit with great care and communication, once again. Thanks for coming to see us again!

October 31, 2023

Having worked with both Sue and Franco for all my appointments at Lia Honda, it is easy to say they are the best! They and the others are also, friendly, courteous and knowledgeable in the working More

by joan.newyork
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Franko Hernandez-Engracia
Oct 31, 2023 -

Lia Honda of Kingston responded

Hi, Joan! Thank you for honoring us with your patronage over the years. We're so pleased Franko and Susan continue to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

October 30, 2023

always a pleasurer to bring my car into Lia of Honda service. the staff there are pleasant and very helpful! even if they aren't my service person they make you feel welcome. More

by quinthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim, Robert Munson
Oct 31, 2023 -

Lia Honda of Kingston responded

Thanks for the love! We're thrilled you always enjoy working with the Lia Honda team for your automotive needs. We appreciate your kind review, and hope to be of service to you for many more years to come!

October 25, 2023

Mark did a great job in tracking maintenance requirements, communicating with me and answering questions, and arranging with Lyft for a ride back and forth so I did not have to wait on premises. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim
Oct 25, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you were with Mark's assistance, Linda! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb!

October 22, 2023

I get my 2019 Honda accord serviced at this dealership. Sue Kelly is my service advisor she’s amazing. When I dropped my vehicle off for its 30,000 mile service Sue kept me updated on what was going on. Sh More

by Babygirlbrandy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Oct 23, 2023 -

Lia Honda of Kingston responded

Thank you for telling us why you like working with Sue and John! Your satisfaction means the world to us, and we're pleased they continue to be a reliable resource for your Honda's service needs. We look forward to ensuring more high quality service at your next appointment!

October 19, 2023

Lia Honda makes it so incredibly easy to get my car serviced. Susan Kelly always is efficient and greets me when I pull into the service bay. Everything that is necessary to be done is taken care of an More

by Hariet Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Oct 20, 2023 -

Lia Honda of Kingston responded

We're really happy you enjoy working with Susan and that our convenient accommodations have been so helpful to you, Hariet! Thank you for continuing to choose Lia Honda. We'll see you at your next appointment!

October 16, 2023

The Lia Honda Team of Sue, Mark, Rob and John and more people I’m missing…they all take such supreme care of my car and me! I’m so grateful! More

by HawleyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim, Robert Munson
Oct 17, 2023 -

Lia Honda of Kingston responded

Hi, Hawley! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. It is always our pleasure!

October 12, 2023

I couldn't be happier about my experience at Lia Honda in Kingston. Franko Hernandez-Engracia helped me with a repair, and saw to it that I understood all the options. I was especially happy when he was able More

by sthompson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Oct 12, 2023 -

Lia Honda of Kingston responded

Thanks for the fantastic review of Franko! Franko is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for choosing Lia Honda for your service needs!

October 11, 2023

I buy my cars there because of the dealership(Lia) not just the brand (Honda) They are the best. Because they care about you, they take great care of your car. Your like family to them. More

by Khoetger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Don Mayer
Oct 11, 2023 -

Lia Honda of Kingston responded

Thank you for sharing your experience with us! We're delighted our team always handles your needs with the utmost advocacy and grace. Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 10, 2023

Lia Honda has a great reputation so I chose this dealership to purchase my new car. More

by llb28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jones
Oct 11, 2023 -

Lia Honda of Kingston responded

Congratulations on your new Honda! We're thrilled you enjoyed a pleasant and supportive buying experience with our amazing team, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Lia Honda!

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