My present car is 16 years old, so I decided to purchase a new vehicle. I was told by my mechanic that the Honda CRV was a great vehicle, so I went to Lia Honda of Kingston NY, Mark Allen was my sales person and I liked him right away. He seemed very knowledgeable and was very polite. I decided to purchase the CRV touring. He was very patient with me, and programed everything for me and explained it all. Of course I have only had the CRV for like 6 days so I hope they will be as helpful if I have an. y questions or trouble with the vehicle.