Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
719 Reviews
Call Dealership (518) 320-7235
View Awards

945 Central Ave

Albany, NY

12205

Directions

By Type

Showing 719 reviews

February 14, 2024

Our salesman Shawn was fantastic, Very friendly, knowledgeable and not pushy at all. He had our vehicle ready to go. More

by Tree1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Report | Print
Feb 15, 2024 -

Lia Hyundai Albany responded

Thank you for your 5-star rating! We are glad that Shawn was both kind and helpful throughout your visit. We greatly appreciate the opportunity to work with you. Wishing you the safest of travels- on behalf of the entire team!

Helpful
February 08, 2024

Professional, courteous and efficient service by John king. Our car was worked on quickly and ready when promised. More

by jojobarry1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Report | Print
Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy John handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs.

Helpful
February 07, 2024

The best experience we ever had buying a car. The service was outstanding. Everyone was so nice and made us feel welcomed. We will be back! More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Cassandra Storm, Emily Triplett
Report | Print
Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks so much for your stellar review, Diane! Nothing means more to us than your satisfaction, so we're pleased our team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Hyundai!

Helpful
February 06, 2024

My service advisor was Casandra Rancourt. She was very helpful and considerate. I am completely satisfied with the attention that she gave me/ More

by csteche1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Report | Print
Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks for letting us know how satisfied you were with Casandra's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

Helpful
February 04, 2024

Lia Hyundai of Albany is a phenomenal dealership. The service department is seamless from check in to leaving. Working with John King was delightful. More

by Clmillett20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Report | Print
Feb 06, 2024 -

Lia Hyundai Albany responded

Thank you for your trust in our service team! We're happy John provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

Helpful
February 02, 2024

Personal attention by staff. Reliable and trusted service. The service area itself is clean and comfortable . More

by hornsbymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Feb 06, 2024 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service.

Helpful
January 30, 2024

I have always serviced my 2017 Elantra with the dealer. I now have 169,000 miles and have spent less than $1,000 on repairs other than normal maintenance on a car of this age. I have been using LIA Hyundai More

by Larry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Feb 01, 2024 -

Lia Hyundai Albany responded

Larry, thank you for telling us why you like working with Timothy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for maintaining your Kona and Elantra. We look forward to ensuring more high quality service at your next appointment!

Helpful
January 21, 2024

Cassandra Storm was a pleasure to work with. I new everything I wanted and got it! It took one day to get my new car. Cassandra new what she was doing and answered every question I asked. More

by tim.geddis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Cassandra Storm, Emily Triplett
Report | Print
Jan 23, 2024 -

Lia Hyundai Albany responded

Tim, thanks for taking a moment to give us the highlights of your dealership experience with Cassandra! We're delighted she was committed to your complete satisfaction. Congrats on the new Hyundai! Best wishes for pleasant travels in your future, from the whole team at Lia Hyundai!

Helpful
January 19, 2024

We had recently visited Lia Hyundai to have our car serviced. Timothy walked us through everything we needed to have done, our wait wasn't long at all and the service was great! We then had to go back More

by Chrisnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Jan 19, 2024 -

Lia Hyundai Albany responded

Thank you, Chris! We're pleased you had another great service experience with us, and that Timothy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

Helpful
January 19, 2024

The service by Mike Carpenter was excellent. He explained everything the vehicle needed in great detail and delivered the service earlier than promised. I recommend having your car serviced at t More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Report | Print
Jan 19, 2024 -

Lia Hyundai Albany responded

CT, we're so pleased you enjoyed a pleasant service experience guided by Mike! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, until we can assist you again.

Helpful
1
2
3
...
72