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Lia Hyundai Albany

Albany, NY

4.7
832 Reviews
We are a Hyundai Dealership that provides the "family" atmosphere you can only find at the Lia family of dealerships. From sales to service to parts, you will find your experience here courteous, friendly and informative. Come visit or call us for a VIP appointment on your next dream vehicle today!
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945 Central Ave

Albany, NY

12205

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Showing 832 reviews

July 20, 2023

Had purchased a vechile previously from Lia Hyundai traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay. More

by EPERRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Ketzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carpenter
Jul 20, 2023 -

Lia Hyundai Albany responded

Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!

July 04, 2023

The Hyundai team was professional and excellent, especially Wayne Hopwood, lease consultant, who was awesome!!! More

by kincaidp56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Emily Triplett
Jul 07, 2023 -

Lia Hyundai Albany responded

Thanks for stopping by to share positive feedback on working with Wayne and Emily! We're delighted their support made your leasing experience a breeze. Congratulations on your new vehicle! Best wishes for awesome travels this summer, from everyone at Lia Hyundai!

July 01, 2023

Excellent service, good customer service I love to be there always. Nice waiting lounge , for u to relax whiles waiting More

by danmakgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jul 07, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to review your service visit! We're happy you found comfort in our lounge while our team took excellent care of your vehicle. We hope to make your next appointment just as convenient!

June 30, 2023

Shane Dobert was very professional and helpful during my service.he also helped me find the right color for my vehicle. More

by garyevans01012017
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Seth Nicoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dobert
Jun 30, 2023 -

Lia Hyundai Albany responded

Gary, thanks for stopping by to share some positive feedback on this experience! We're glad Shane provided some genuine insight to help you make decisions about your vehicle. We hope you'll continue to choose Lia Hyundai for your automotive needs. See you next time!

June 27, 2023

I had a great experience with the sales representative Karen Kingsley purchasing my car. Karen and Emily Triplett were very helpful with the anxiety I was experiencing making such a huge purchase. I reall More

by lthrasher1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Seth Nicoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Triplett
Jun 28, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to recognize the excellence of our team! We're thrilled Karen, Emily, and Seth provided you with a supportive and seamless buying experience. Congrats on the new ride! We wish you many happy travels this summer, from everyone at Lia Hyundai!

June 27, 2023

Very helpful, respectful, and courteous. They don't push unneeded or wanted service on you. Keep you very well informed while work is being completed. More

by Chrisv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
Jun 28, 2023 -

Lia Hyundai Albany responded

Chris, thanks for taking a moment to review our service department at Lia Hyundai! We're so pleased Larry provided you with exceptional service. We look forward to ensuring the same stress-free circumstances at your next appointment!

June 25, 2023

Very friendly and knowledgeable. Helped me every step of the way above and beyond what I expected. Thank you Christophe Eanes for the ease of the experience. More

by Dano824
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Eanes, Emily Triplett
Jun 26, 2023 -

Lia Hyundai Albany responded

Dano, thank you for taking a moment to give credit to Christophe for providing you with this amazing experience! We're delighted his assistance made this experience a breeze. Congratulations! We wish you all the best in your upcoming travels, from all of us at Lia Hyundai!

June 24, 2023

New service customer in for anti-theft system recall of 2020 Elantra GT. Appointment made through HyundaI. Same-day service appointment! Took less than an hour. Michael Carpenter provided excellent service More

by jrunfola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 26, 2023 -

Lia Hyundai Albany responded

Thanks so much for the thoughtful feedback! We're so happy you enjoyed our facility as well as some phenomenal service from Michael and our team. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

June 21, 2023

Bought my 2nd car 2021 from Lia Hyundai Albany and l’ll buy any future cars here also! Service is fantastic! Professional, friendly and timely. Timothy Frank is terrific and explains everything very cle More

by Laura
Workmanship
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jun 21, 2023 -

Lia Hyundai Albany responded

Your awesome review just made our day, Laura! Thank you for letting us know how pleased you've been with Timothy's assistance whenever you visit us. We're honored by your loyalty, and we hope to always have your confidence in our team. Thanks for always choosing Lia Hyundai!

June 11, 2023

I have been coming here since 2016. Service has always been prompt and reasonable. Service reps are knowledgeable and know their business well. More

by flebitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 13, 2023 -

Lia Hyundai Albany responded

Thank you for your thoughtful review and for your years of continued business in our service department! We're glad our team has always provided you and your vehicles with the best care and communication. We hope you'll continue to choose Lia Hyundai for your automotive needs!

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