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Lia Hyundai Albany

Albany, NY

4.8
734 Reviews

945 Central Ave

Albany, NY

12205

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Showing 734 reviews

January 08, 2024

I recently leased a new Hyundai Tucson at Lia Hyundai. This was my 6th vehicle purchased or leased from Lia and I always service my vehicles there. I’ve had exceptional service there and especially my mos More

by marylou.clouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Jan 08, 2024 -

Lia Hyundai Albany responded

Marylou, that's wonderful! Thanks for the positive feedback on working with Karen. We're delighted Karen effortlessly accommodated your interest in a new Tucson. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Hyundai!

January 05, 2024

Casandra Rancourt Was a excellent help and extremely polite and fast with what she does would definitely recommend anyone to come here More

by Ry1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Jan 06, 2024 -

Lia Hyundai Albany responded

Thank you for recognizing Casandra's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Hyundai team may serve you.

January 02, 2024

You have a very dynamic, enthusiastic, and competent team. I will definitely recommend your service. More

by mkitissou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Jan 03, 2024 -

Lia Hyundai Albany responded

We appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team took great care of you. It is an honor to have earned your kind recommendation. We hope to see you again the next time you are in need of automotive service!

December 30, 2023

The service was great and excellent. And I had know problem with the service made it work for me. More

by Millergabriel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Emily Triplett, Timothy Karpowitz
Jan 03, 2024 -

Lia Hyundai Albany responded

We appreciate you taking the time to rate our dealership. We are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 27, 2023

Lia Hyundai is a great car dealer, you will feel welcome as soon as you step inside. Look for my agent, Mr. Claudio Montano, he was so kind and he patiently answers all my questions. More

by Nadine T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano, Emily Triplett
Dec 28, 2023 -

Lia Hyundai Albany responded

Thank you for taking the time to leave us this positive review, Nadine! We are happy to hear that Claudio was both kind and helpful. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

December 19, 2023

They were very courteous without being pushy. Answered all my questions and were very helpful More

by ependyke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley
Dec 21, 2023 -

Lia Hyundai Albany responded

We are grateful for you leaving us this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were very helpful, courteous, answered all of your questions and was not pushy. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Lia Hyundai Albany team!

December 19, 2023

Karen Kingsley was absolutely amazing, From the beginning to the end. She knew exactly what to do! She understood what I was looking for. She was patient & made me feel comfortable in asking any questions I More

by Sarafab1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone, Anthony Blancha, Karen Kingsley
Dec 21, 2023 -

Lia Hyundai Albany responded

Sara, We greatly appreciate you for leaving Karen this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Karen could provide you with top notch service. We are delighted to know that she was patient and made you feel comfortable asking her any questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Hyundai Albany team!

December 17, 2023

As always (since 2013) I am most pleased with the service on my vehicle at Lia Hyundai Albany. John King was both friendly and professional answering all my questions and in his advise. More

by quiltercarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Dec 18, 2023 -

Lia Hyundai Albany responded

Thank you for your excellent review! We are honored by your continued business since 2013, and we are thrilled that John provided you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that John and the team may help you with!

December 14, 2023

Worst car buying experience. They kept telling me for a whole week that I was approved. They did like 10 hard pulls on my credit and later I was denied for loan. Then they put More

by Buyer
Recommend Dealer
No
Employees Worked With
Claudio Montano
Dec 27, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to provide feedback on this experience. We're sorry for any frustration you may have faced. We cannot identify your information with the name provided here but we would certainly like to gather more information and determine what went wrong. Please get in touch with me at your earliest convenience, and I'll be happy to assist you. Thanks again for your feedback. Haris Bhatti General Manager Lia Hyundai Albany 518-458-2277 X 2501

December 12, 2023

Easy to schedule an appointment online, service advisors like Casandara Rancourt are extremely accommodating, friendly, help you navigate your recommended services without overselling and they get you right More

by John F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Dec 12, 2023 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit, John! We're pleased you enjoyed working with Casandra and the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

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