Lia INFINITI

New wheels I didn't like the wheels that came on the car that I wanted, so Tim worked with me to find the ones that I really wanted (in a very affordable way). H I didn't like the wheels that came on the car that I wanted, so Tim worked with me to find the ones that I really wanted (in a very affordable way). He also took my previous damaged lease to get fixed for me after I took delivery of my new car. Very helpful team. More

Excellent Dealership Easy scheduling. Friendly customer service. Good explanations of what needs to be done. Loaner car availability. Work always performed correctly. When Easy scheduling. Friendly customer service. Good explanations of what needs to be done. Loaner car availability. Work always performed correctly. When I drove Nissan Maximas, Lia Nissan service was excellent. Now that I am driving Infinitis, Lia Infinity has continued in that tradition including having some of the same excellent people who I dealt with at their Nissan dealership. Steve Bastille and Lisa Dugan are the best and make sure everything goes smoothly. Definitely 5 star service. More

Quick and fair negotiation for a certified pre-owned Dawn Owen provided great service, fair negotiation, and quick delivery for a certified pre-owned car offered at their dealership! This was my first d Dawn Owen provided great service, fair negotiation, and quick delivery for a certified pre-owned car offered at their dealership! This was my first deal with Infiniti but I've been a Lia customer for over 15 years and will continue to be!!! More

Worst dealer on the planet Lia is all about making money, not making the customer happy . I purchased a 2009 Infiniti from Lia, very happy. Went to lease car in 2012 with 2009 G Lia is all about making money, not making the customer happy . I purchased a 2009 Infiniti from Lia, very happy. Went to lease car in 2012 with 2009 G37X sedan for exchange, had a horrible experience with Lia Infiniti from every level. Now 2015 called to give them a chance to be fair and nothing has changed, stay clear of Lia, you will save yourself a headache and lots of money. More

Service Lisa Dugan was fantastic as usual. The car was in and out at record speed. The car was in for an inspection and they completed a recall in that time Lisa Dugan was fantastic as usual. The car was in and out at record speed. The car was in for an inspection and they completed a recall in that time as well. Greg More

Jonathan is the Man!! Decided at the end of April that it was time to trade in my G37 for the Q50. I stopped in and ended up working with Jonathan. He couldn't have been Decided at the end of April that it was time to trade in my G37 for the Q50. I stopped in and ended up working with Jonathan. He couldn't have been more thorough when it came to the paperwork and the delivery process. Extremely knowledgeable guy. I would definitely recommend you stop and ask for Johnathan. It was a great experience all around. Quick and painless and I was in and out. More

Great Experience Matthew Zampella is the reason we bought at Lia Infinity of Latham. He got us to turn around and come back to Latham when we were 20 minutes from a pu Matthew Zampella is the reason we bought at Lia Infinity of Latham. He got us to turn around and come back to Latham when we were 20 minutes from a purchase in Syracuse. He is thorough attentive and dilligent in his follow up, all the reasons we turned around and came back to Lia Infinity of Latham More

Best service I've ever received when buying a car. Let's start with, I drove 3 hours to this dealer because I heard nothing but great things on their service and prices; and wow was I more than satisfi Let's start with, I drove 3 hours to this dealer because I heard nothing but great things on their service and prices; and wow was I more than satisfied. I knew it wasn't going to be easy getting me approved but Isaac bent over backwards to get it done. Tim though was beyond amazing. Was in communication with him through emails, text, and phone calls. He answered all my questions, was patient, and was patient with my decision making. I had even asked him if he can park my top 3 cars in which I was in between with and he did it with absolutely no problems nor attitude. Funny part is that I ended up with the car I first came to see even after test driving 6 other cars. Love my G37 and my girlfriend and I will be back later on this year when it's her turn to get a car. This place was worth driving from Philly and I wouldn't go anywhere else. More

Friendliness plus competence The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and cou The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and courtesy are welcome qualities. It's also great to have work done on time with no surprises. More

Easy and pleasant experience Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consult Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consultant Jon and Sales Manager Jeremy promised me a great deal if I came back interested in the vehicle I test drove. After running around for another 6 hours dealing with other dealerships and seeing many other vehicles, I went back here and gave them my business. They kept their word and made me a nice deal on the car I was interested in. More