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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.8
816 Reviews
Call Dealership (518) 631-5254
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2116 Central Ave

Schenectady, NY

12304

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Showing 816 reviews

October 31, 2023

Excellent service. Sharon Hariprasad was friendly and helpful. The transaction was a nice experience. Thank you More

by bam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Hariprasad
Report | Print
Nov 01, 2023 -

Lia Toyota of Colonie responded

We're so happy to hear that, Bam! Thank you for letting us know how pleased you were with Sharon's exceptional service. It is our pleasure to make your visits valuable and convenient. We wish you the safest of travels until we may assist you again!

Helpful
October 30, 2023

Art Palazzolo and the service head, Rick are great to work with. Friendly, professional and courteous service. I trust their guidance and advice. Thank you, Mark More

by MarkPrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick the service is great!, Arthur Palazzolo
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Oct 30, 2023 -

MarkPrian responded

Great dealership and staff.

Oct 30, 2023 -

Lia Toyota of Colonie responded

Thank you, Mark! We're pleased you had another great service experience with us, and that Art and the Lia Toyota team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

Helpful
October 30, 2023

Service rep Christopher Comorski clearly listened to our concern. He was very attentive by following the process and keeping us informed throughout. The result was appropriate and timely. More

by doriskullman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorskl, Service
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Oct 31, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Christopher handled your visit with great care and communication. We hope to ensure the same circumstances at your next visit!

Helpful
October 26, 2023

I always use Vanessa Radley as my trusted service advisor. Vanessa has always done right by me and has been honest with what services need to be done (critical) right away and which services can wai More

by Bill C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Report | Print
Oct 27, 2023 -

Lia Toyota of Colonie responded

Thank you for your fantastic review, Bill! We truly appreciate your continued business, and we're glad Vanessa has always taken such great care of you and your vehicle. Thank you for making Lia Toyota your #1 choice for service!

Helpful
October 23, 2023

The service advisor Art Palazzolo is very good, he kept me posted, explained options. I found the entire service crew to be pleasant. More

by odonnj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo, Pattie Naccarato, Kyle Waters, Joshua Nakchad
Report | Print
Oct 23, 2023 -

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by Art and our service department. We hope you'll continue to make Lia Toyota your first choice for service!

Helpful
October 22, 2023

Great Service, good communication, professional advice and conduct throughout. When I received my vehicle after the work was done I was fully satisfied. More

by MarkG
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott Weis, Arthur Palazzolo
Report | Print
Oct 23, 2023 -

Lia Toyota of Colonie responded

Mark, thank you for your trust in our service team! We're happy they provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

Helpful
October 18, 2023

Recently had our 2014 Prius serviced. Vanessa Radley clearly outlined the work that needed to be done and kept me informed as the work progressed. Thanks Vanessa! More

by RedPrius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Report | Print
Oct 20, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Vanessa's assistance! We're glad she provided you with her utmost support and insight on your Prius's needs. We look forward to making your next appointment just as outstanding!

Helpful
October 16, 2023

Christopher Comorski was excellent to work with, great service and he explained everything beforehand . Thank you Christopher More

by kelly456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski
Report | Print
Oct 17, 2023 -

Lia Toyota of Colonie responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Christopher's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

Helpful
October 15, 2023

Very happy with the service work performed , ensuring that my Tacoma will last trouble free for years to come More

by nark9750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mucha
Report | Print
Oct 17, 2023 -

Lia Toyota of Colonie responded

Thank you for choosing Lia Toyota for your Tacoma's needs! We're pleased you received the best care and guidance from our amazing team. Please don't hesitate to get in touch when the we can assist you again. It's always our pleasure!

Helpful
October 14, 2023

I received Excellent service by William Buckley last Saturday at Lia Toyota on Central Avenue. More

by Nicole Scavullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Buckley
Report | Print
Oct 17, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with William's assistance, Nicole! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

Helpful
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