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Lia Toyota of Colonie

Schenectady, NY

4.8
817 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 817 reviews

July 11, 2023

Joseph Harrigan was awesome to work with. He found us a great car in a really tough market and even though we didn’t want anything high-end he was patient and attentive and happy to hunt down More

by Shanacirce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Jul 13, 2023 -

Lia Toyota of Colonie responded

Thank you for your very thoughtful review, Shanacirce! We're thrilled Joseph provided you with a first-class dealership experience. Congratulations on your new Toyota! We wish you all the best in your journeys to come, from everyone at Lia Toyota!

July 04, 2023

Jim O’Donnell is one of the best salesmen! Thank you Jim for making it so easy! More

by avisasanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim O'Donnell
Jul 07, 2023 -

Lia Toyota of Colonie responded

Thanks for taking a moment to recognize Jim for ensuring a successful dealership experience for you! We're delighted you enjoyed working with him. Congrats on the new ride! Best wishes for happy travels this summer, from all of us at Lia Toyota!

July 04, 2023

The service staff took care of my concerns in a timely and professional manner. I recommend this well trained service team. More

by RSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Dan Parrotte
Jul 07, 2023 -

Lia Toyota of Colonie responded

Thank you for your kind review of our service team, RSA! We're pleased everyone worked together to provide you with exceptional assistance for your automotive needs. We wish you the safest of travels until we meet again!

July 04, 2023

Excellent customer service. Kept me informed about my car and any issues I had with it. More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Odom, Matt Brandt, Sean Evers, Sue Clarke
Jul 07, 2023 -

Lia Toyota of Colonie responded

Jerome, thank you for stopping by to let us know how satisfied you were with this service visit! Nothing means more to us than your complete satisfaction, so we're glad your service advisor's communication was on-point. We hope to ensure the same quality of service at your next visit!

July 03, 2023

Service representative, Art Palazzolo, was courteous and professional. The service was done well and timely. More

by ewinters57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Jul 07, 2023 -

Lia Toyota of Colonie responded

Thank you so much for the thoughtful review of your service advisor, Art! We're pleased you appreciated his straight-forward communication and efficient work. We look forward to making your next appointment just as convenient!

July 03, 2023

Justin Cole handled my service very efficiently. Timing was very good and waiting area pleasant. Coffee also good. More

by km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Jul 07, 2023 -

Lia Toyota of Colonie responded

Km, thanks for enjoying our service department coffee! We're delighted Justin provided you with a helpful and fast service visit to get you on your way in a timely manner. Please come visit us again some day!

June 28, 2023

Jennifer Colon is great! This person was very accommodating and helpful with all the questions I had about my new car and made buying a car so simple and easy. Very great and More

by Nicole B
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon
Jun 30, 2023 -

Lia Toyota of Colonie responded

Thanks for letting us know how pleased you were with Jen's assistance, Nicole! We're glad she was there to guide you through the process with great care, and Andrew showed you all the bells and whistles. Congrats on making your first purchase! Best wishes for pleasant travels this summer, until we see you again!

June 28, 2023

It was a pleasure doing business with Joseph Harriman. He’s absolutely easy going and he answers all our questions. He does not push you into anything. We were very surprised when he called us and told us More

by Indira
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan.
Jun 28, 2023 -

Lia Toyota of Colonie responded

Indira, thank you for your kind review! We are thrilled to hear that Joseph provided you with an exceptional car-buying experience at Lia Toyota of Colonie. Congrats on the new RAV4! We hope you absolutely love it, and we wish you all the best in your summer travels!

June 28, 2023

Thorough quick service, discovery of problem and suggested solution. I don't have more words to add. More

by Steve
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jun 28, 2023 -

Lia Toyota of Colonie responded

Steve, thank you for stopping by to share positive feedback about your service visit! We're delighted your experience was super convenient. We hope to ensure the same circumstances at your next appointment. We'll see you then!

June 28, 2023

The service writers, technicians, & service management are all dedicated to taking care of their customers. More

by RSA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Dan Parotte
Jun 28, 2023 -

Lia Toyota of Colonie responded

Thanks for honoring our service team with this fantastic feedback! We hope to continue providing you with high quality experiences for years to come. Enjoy your summer travels!

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