Lia Toyota of Colonie

We have experienced great service and excellent customer service with Art Palazzo at Lia Toyota. service with Art Palazzo at Lia Toyota. More

Tim Ellis at dealership was wonderful- very helpful- explained everything- kept checking in about service explained everything- kept checking in about service More

I received excellent customer service from both Vanessa and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be fixed, so it was easy to understand what needed to be done and what my options were. Vanessa especially went above and beyond! I had a long drive from another state, with little sleep and low energy. I needed food, but nothing was close enough to the dealership to walk to. She went out of her way to make sure I was able to get some. It seems like a small gesture, but I am very thankful as I had a long day ahead of me including a long drive back. She was really awesome and I will definitely be recommending this dealership and Vanessa to others. More

Art Palazzolo is a top notch service technician who understands how to deal with his customers. understands how to deal with his customers. More

Quick reliable service and great customer service. Jared Cain was informative and efficient. I was very satisfied with the service. Jared Cain was informative and efficient. I was very satisfied with the service. More

The waiting area is clean and the seats are comfortable. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. More

It wasbgreat this time. Justin Cole was super in getting me in and out within a reasonable time. Much appreciated. Kim drzymala Justin Cole was super in getting me in and out within a reasonable time. Much appreciated. Kim drzymala More

Service advisor is very friendly and competent. Always works towards finding a solution to any issue. Service department thourpugh and and friendly as well. Always works towards finding a solution to any issue. Service department thourpugh and and friendly as well. More

Sarah Richard’s was my contact and she was great. Told me what the expected cost and the time expected. She could not have been more kind and professional Told me what the expected cost and the time expected. She could not have been more kind and professional More

Kelly pagano work well with me and was patient as I decided what would work best for me and my budget. He was willing to fix me in short notice once I decided I wanted to purchase the car. decided what would work best for me and my budget. He was willing to fix me in short notice once I decided I wanted to purchase the car. More