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Lia Toyota of Colonie

Schenectady, NY

4.8
913 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 913 reviews

March 03, 2023

Very pleased with my experience at LIA. I have worked with Tom Pottemburg in the past and he was exceptional as always. Thorough in every aspect of my purchase. Thank you ! More

by TinaC
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Mar 03, 2023 -

Lia Toyota of Colonie responded

Thank you so much, Tina! We're absolutely delighted to know Tom continues to provide exceptional service during your dealership visits. Congratulations on your latest new Toyota! We hope you enjoy it to the fullest, and we wish you the safest of travels until we see you again!

February 22, 2023

Our experience with Lia Toyota was very smooth. John Valikonis was easy to communicate with and made himself available at any time. Even though we were 3 hours away and had to do most of the deal More

by rick.sheffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valikonis
Feb 23, 2023 -

Lia Toyota of Colonie responded

Awesome! Rick, we can't thank you enough for sharing the details of the seamless buying experience John provided for you. It's our pleasure to make things convenient. We hope to work with you again some day, but until that day comes we wish you safe and pleasant travels, from all of us at Lia Toyota!

February 19, 2023

My Prius was purchased at this dealership. This dealership has provided excellent service over the years on my Prius. Vanessa Radley has been a wonderful interface when it comes to having m More

by jonesmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Mar 01, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your positive feedback on Vanessa! We're honored you always choose our dealership to keep your Prius in its best condition and we're delighted Vanessa's assistance to you has always been reliable and pleasant. We're hoping the low 1-star rating was a mistake but if something was amiss at your recent appointment, please reach out to let us know the details. We would be happy to assist you. Steve Kane Service Manager Lia Toyota Colonie skane@liacars.com

February 15, 2023

I have purchased and leased several vehicles from Lia Toyota. I have always been satisfied with the service I have received. Brent Livingston assisted me with my most recent lease. He was pleasant and he More

by brighitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Small, Brent Livingston
Feb 16, 2023 -

Lia Toyota of Colonie responded

Hi, Brighitt! Thank you for taking a moment to share positive feedback on this leasing experience with Brent and Andrew. Your continued patronage is an honor. We hope to remain your #1 choice for your automotive needs. Best wishes from the Lia Toyota team for safe and pleasant journeys until we meet again!

February 04, 2023

Marinda Tingly was professional, accurate and friendly. She explained to me every single service mechanic recommended. I accepted to do engine oil change and transmission oil change this time. Service was More

by Fikret Besic
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marinda Tingly
Feb 06, 2023 -

Lia Toyota of Colonie responded

Fikret, thanks for letting us know how satisfied you were with your service visit! We're delighted Marinda gave you all the information you needed to make informed decisions about your vehicle's care. We hope you will be back to see us for your next service appointment and we wish you pleasant journeys until then.

February 03, 2023

Excellent service @ service/maintenance department . ... Great people!!! I believe this is because they have a great leader, Richard Grugan. He does a good job coaching and teaching his staff on customer More

by juanquintana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Grugan, Sue Clark, Chandra Paul Dat, Henry O'Reilly, Dominic Tarsia, Kevin Velaidam, Kyle Waters, Joshua Nakchad, Romeo Williams, Leonard Deleon, Divnarine Ramdeen
Feb 03, 2023 -

juanquintana1 responded

excellent !!!

Feb 03, 2023 -

Lia Toyota of Colonie responded

Juan, your enthusiastic review is an honor we don't take for granted! Thanks so much for telling us everything you appreciate about Rick and our awesome service team. As always, please don't hesitate to reach out to us for any and all automotive needs. It's always a pleasure to assist you.

January 23, 2023

Vanessa Radley was very helpful and knowledgeable about her job and when the technician told her what was wrong she was able to explain it to me. More

by svena27
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 24, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your 5-star review! Vanessa is the consummate professional and always strives to keep her clients well informed of findings and services performed. We're happy you benefitted from her expertise and support. We look forward to making your next appointment just as superb!

January 22, 2023

Mr Bill Boland dealt with my purchase like an expert in the field. He took my information and made the process so easy, better than going to the supermarket. I have recommended him to my colleagues. I th More

by Sukh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Boland
Jan 24, 2023 -

Lia Toyota of Colonie responded

Sukh, that's wonderful news! Thanks for letting us know how pleased you were with the smooth and convenient buying experience Bill provided for you. Also, thank you for telling your friends about Bill at Lia Toyota of Colonie. Everyone here wishes you all the best with your new Toyota!

Jan 26, 2023 -

Sukh responded

My greatest pleasure to have chosen you as my dealership. I drove 168 miles to you to pick up my car.

January 13, 2023

I would like to thank Thomas Pottenburgh and his team for making the entire process of purchasing my 2023 Sequoia Limited smooth and easy. We handled almost everything over the phone since I am from NYC. So More

by Tlau
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Jan 13, 2023 -

Lia Toyota of Colonie responded

Awesome! We appreciate your satisfaction with the way your purchase was handled by Thomas and we're so happy for you and your new Sequoia. We graciously look forward to serving you again some day but until then, we wish you nothing but joy and satisfaction in your travels in the new year and beyond!

January 11, 2023

I would like to say that Lia Toyota has always been very nice to us with taking care of our cars. I would also like to say that Vanessa Radley was exceptional with taking car of us with the recent maintenan More

by rap4691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 12, 2023 -

Lia Toyota of Colonie responded

Thanks so much for this 5-star review of Vanessa! She is a fantastic person to work with and we're pleased you have been so happy with her service. Please let us know when we may be of service to you again. It is always our pleasure!

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