Lia Toyota of Colonie

Upgraded to a Rav4 I contacted Kermit Salfi on 10/21/19. I had worked with him previously once before and tje experience was great so I didn't hesitate this time around. I contacted Kermit Salfi on 10/21/19. I had worked with him previously once before and tje experience was great so I didn't hesitate this time around. He was able to fit me in later the same evening. I knew I wanted a Rav4. I loved my Corolla but I deal with a lot of hills and wanted something better for winter. I test drove one, but knew I wanted the XLE because I always used my moonroof in the nice weather. They had the color I wanted, so I decided to apply for a lease. I don't drive too much so going over the mileage is a non issue. I picked it up the next day and it was a very smooth transaction. Kermit showed me the ropes of my knew vehicle, so many new features I didn't have, and off I went. When I got home I realized I didn't do a walk around, when I did I noticed an imperfection and notified Kermit right away, he didn't notice it, but was glad to get me in to have it fixed for no charge. I highly recommend Kermit and Lia Toyota for your Toyota needs. More

Excellent experience ! I made several visits to Lia Toyota to lease a new car. The salesman, Kermit Salfi, did an excellent job helping me find a perfect Camry to replace a I made several visits to Lia Toyota to lease a new car. The salesman, Kermit Salfi, did an excellent job helping me find a perfect Camry to replace a Previous Camry lease. Excited and happy to drive this new car. More

Brian Grady Just purchased a 2019 4Runner and my salesman Brian Grady went above and beyond to make certain we were happy with our purchase. I love my Toyota Just purchased a 2019 4Runner and my salesman Brian Grady went above and beyond to make certain we were happy with our purchase. I love my Toyota More

Never again! Sales rep told me upon delivery that "they lost the spare key". Advised they would call in a few days when they found it. No call! I contacted the sal Sales rep told me upon delivery that "they lost the spare key". Advised they would call in a few days when they found it. No call! I contacted the sales rep who failed to respond. Finally almost one week later he called to tell me they would have to order a new fob because they could not locate the spare one. He stated it would only take a few days. More than one week later, nothing from the dealership. I called parts and they advised it was in. Upon delivery of the vehicle (heavy rain that day) I discovered when I got home and pulled in the garage that the exterior had pine needles under the hood and hatchback! There were also scuffs and scratches on the bumper! Not to mention the Hybrid Plug-in vehicle I purchased was not delivered fully charged. Multiple attempts to contact sales rep and no response! Never again! Not if they were the last car dealer on the planet! I will not recommend them to anyone!! More

New Car purchase I recently purchased my 5th new car from Lia Toyota. My salesperson was Brent Livingston for the last 2 cars purchased. Again a pleasant experience. I recently purchased my 5th new car from Lia Toyota. My salesperson was Brent Livingston for the last 2 cars purchased. Again a pleasant experience. Brent knew a lot about the particular car I purchased and took his time explaining all the features that were new to me. Aaron in finance very pleasant and easy to work with. More

My second great buying experience I just purchased my second Tundra from Lia Toyota. It was a pleasure to work with Bill Boland. He is polite and honest. What we agreed on was done. H I just purchased my second Tundra from Lia Toyota. It was a pleasure to work with Bill Boland. He is polite and honest. What we agreed on was done. He also made sure I knew what paperwork was needed to have the sale go smoothly. Thanks again Bill - I will be back More

First time Toyota buyer I came to the dealership prepared for hard nosed negotiations.Brian Rae dispelled those notions with honest straightforward information in a relaxed a I came to the dealership prepared for hard nosed negotiations.Brian Rae dispelled those notions with honest straightforward information in a relaxed atmosphere.Everything was spelled out in a clear and concise way,and nothing changed when I went into the dreaded finance room.All in all a very stress free and quick buying experience. Will recommend Lia Toyota to my friends and business associates More

Awesome experience again! We had such a great first buying experience with Brian Rae, we returned and were very happy with our experience again. He has worked with us now for t We had such a great first buying experience with Brian Rae, we returned and were very happy with our experience again. He has worked with us now for the purchase of our 2nd highlander and we will keep coming back to work with Brian. More

Buying a new car! I recently purchased a 2020 Corolla at Lia Toyota in Colonie. William Boland was the salesman I was given. First he is a real gentleman, courteous, re I recently purchased a 2020 Corolla at Lia Toyota in Colonie. William Boland was the salesman I was given. First he is a real gentleman, courteous, respectful and very personable. He is also quite knowledgeable about his product. When I arrived at the dealership that day it was for an oil change but I left having purchased my new vehicle. I felt no pressure from Bill, quite different from the reputation given to car sales people. I felt that Bill was trustworthy and honest. These are 2 qualities that I look for in people and Bill earned my trust. Thank you Bill! More