Lia Toyota of Colonie

Jennifer Colon was an amazing salesperson, knowledgeable and helpful. She made the process easy and I will definitely be referring any friends who need a car to this dealer in the future! Looking forward to and helpful. She made the process easy and I will definitely be referring any friends who need a car to this dealer in the future! Looking forward to being a part of the Toyota family for a long time! More

Brent Livingston was very helpful and professional. Thanks brent worked a very good deal. Again thanks Thanks brent worked a very good deal. Again thanks More

Kermit Salfi is 110% into to making sure you get the best car, the best deal and best customer service. He keeps it simple and real! car, the best deal and best customer service. He keeps it simple and real! More

We were on vacation and our Camry got a flat tire - the closest Toyota dealership is Lia Toyota of Colonie, NY (2116 Central Ave, Schenectady, NY). We booked a regular maintenance service at the same time closest Toyota dealership is Lia Toyota of Colonie, NY (2116 Central Ave, Schenectady, NY). We booked a regular maintenance service at the same time that we made a service request for the tire at Lia. We received a call the day of the service telling us that it would take 24 hours to replace the tire because it was not in stock. My wife inquired as to the availability of a loaner car for the evening and was told the only option was to rent a car. She expressed dismay because she knew that loaner cars had been provided in similar situations in the past (e.g., where the car was kept longer due to a dealer issue). The only response was “So I guess you don’t want me to order the tire?” Which would mean that she would have pick up the car without the new tire. She replied that she needed the tire fixed so she would leave it with Lia - to which the response was “Well we won’t be charging you to store it overnight.” Both of these comments were highly inappropriate and, in our opinion, would not have been made if she were a man in the same circumstances. To make matters worse, when she picked the car up the next day, the scheduled maintenance had not been performed (they apparently overlooked it somehow) which means that we now have to make yet another trip to a dealership. We currently own four Toyotas and have had them serviced at locations all over the country (Berkeley, California, Chicago, Illinois, Arlington, Virginia, Rochester, New York, etc.) and we have never had such unprofessional, misogynistic and incompetent treatment. More

We had an excellent salesman Austin Wark. He was professional, friendly, honest, and explained all of our options thoroughly. We would definitely recommend this salesman and dealership! We will be g professional, friendly, honest, and explained all of our options thoroughly. We would definitely recommend this salesman and dealership! We will be going here for future purchases. More

Alex Nichol was very helpful with the purchase of my 2018 Toyota RAV4 Hybrid. He went above and beyond to facilitate a smooth purchase. Andrew Smalls was also very helpful. I will definitely refer people Toyota RAV4 Hybrid. He went above and beyond to facilitate a smooth purchase. Andrew Smalls was also very helpful. I will definitely refer people to Lia Toyota to purchase a vehicle. More

I was very pleased with my experience buying a Prius Prime at Lia Toyota. No pressure or games and a lot of good information. John Koerber explainer all the rebates and government incentives I was un Prime at Lia Toyota. No pressure or games and a lot of good information. John Koerber explainer all the rebates and government incentives I was unaware of that made this car such a great deal. At pickup the tech features were carefully explained. Great person to do business with. More

Ralph Simeone facilitated the most seamless experience for my daughter and I. This is the second time he has helped us! Great job, and tks! for my daughter and I. This is the second time he has helped us! Great job, and tks! More

Matthew Miller helped my family trade in two VW cars for two 2021 Toyotas. There was only helpful accommodation of our needs and no pressure sales jargon. He was genuinely attentive to my stated needs, in a two 2021 Toyotas. There was only helpful accommodation of our needs and no pressure sales jargon. He was genuinely attentive to my stated needs, in a time when many simply do not listen, or forget your specific requirements. Glad it was Matthew Miller who took care of it all. More