Lia Toyota of Colonie

Completely a pleasure Great salesperson Marc Scarlett- entire experience was fantastic-great customer service. None of the usual car salesperson "interaction"-Marc asked w Great salesperson Marc Scarlett- entire experience was fantastic-great customer service. None of the usual car salesperson "interaction"-Marc asked what we were looking for- found it and worked the deal all in about 60 minutes! Highly recommend! More

First Toyota Buyer! Marc Scartlett was extremely helpful during our car buying experience. He walked me through the many options that I had in order for me to make an inf Marc Scartlett was extremely helpful during our car buying experience. He walked me through the many options that I had in order for me to make an informed decision. I ended up leasing a 2019 Toyota Highlander. It is my first Toyota and I couldn't be happier with the purchase. Thanks Marc and Lia Toyota for excellent service. More

Bought a Rav 4 Marc Scarlett was great - never pushy! It was a very positive car-buying experience. Was very glad we choose Lia Toyota for our new car. Marc Scarlett was great - never pushy! It was a very positive car-buying experience. Was very glad we choose Lia Toyota for our new car. More

Another Highlander When my beloved Highlander began to age, I went back to Lia Toyota and got a fair trade for another Highlander. This one has 70,000 fewer miles, look When my beloved Highlander began to age, I went back to Lia Toyota and got a fair trade for another Highlander. This one has 70,000 fewer miles, looks brand new and certified. Brian Rae was my salesperson for a used car, and was very helpful without being overbearing. A good experience! Unfortunately, a problem arose right away, but the dealership was very helpful in resolving it the next day. More

Purchasing experience I recently purchased a RAV4 with Kermit Salfi’s professional and informative guidance. This is the 3rd Toyota Kermit has sold to me but what was diffe I recently purchased a RAV4 with Kermit Salfi’s professional and informative guidance. This is the 3rd Toyota Kermit has sold to me but what was different this time is I leased instead of financed. Kermit work the numbers and explained how it worked. I walked out with the car in under 5 hours. With my first Camry having 100,000 miles and my second at 200,000; I trust I will have a Toyota for a long long time. I will, and already have referred friends to Kermit. More

Dependable, Efficient , Professional, Approachable We return to Lia because we have received Excellent, dependable service over the life of our purchases as well as fine vehicles. This will be the thir We return to Lia because we have received Excellent, dependable service over the life of our purchases as well as fine vehicles. This will be the third Toyota vehicle ( 2 Rav IVs and now a new Camry) that we've purchased through Lia and we return for maintenance as well. Great people ! Intuitive and caring . This last purchase was no exception. We were treated with efficiency and professionalism. .We Love our new Camry and bought it right off the floor! It was a pleasure to work with you all, Thank you to Tom Pottenburgh, Alex Nichol , Aaron Tice, and Mark Zukowski,!! More

Efficient, friendly and streamlined approach Not a high pressure situation here. They listen to your needs from the type of vehicle you are interested in and the do their best to make it happen f Not a high pressure situation here. They listen to your needs from the type of vehicle you are interested in and the do their best to make it happen financially. More

Very pleased with Lia Toyota! At first I was not thrilled about the car buying experience. But once I started working with Adam and Brian at Lia, my perspective completely changed. At first I was not thrilled about the car buying experience. But once I started working with Adam and Brian at Lia, my perspective completely changed. Both were extremely accommodating, responsive, and willing to do all that was necessary to get a difficult to find vehicle. Then, once they found it, I was happy with the deal. On the day of purchase, Jason was very pleasant and helpful in talking about the protection options. No pressure at all! Lastly, after the purchase, Brian connected with me via text, which I didn’t expect but was pleasantly surprised. And when I told him about getting a nail in my tire after a week of driving, he said the Service team would take care of the patch at no cost. It’s one thing to work hard for the sale, but it’s another to care about the customer afterwards. Thanks Brian! Look forward to future business with Lia! More

Extremely positive experience. I recently purchased a RAV IV limited from Lia Toyota in Colonie, NY. To preface, I deplore car shopping. Honestly, it scares the heck out of me and I recently purchased a RAV IV limited from Lia Toyota in Colonie, NY. To preface, I deplore car shopping. Honestly, it scares the heck out of me and I hate when I have to face buying another vehicle. I am please to say, however, that the process of purchasing the RAV was quite different. The sales person, Tom Pottenburgh, was awesome. He is down to earth, a family man and he really knows the products. He wasn’t pushy and remained calm but efficient. There wasn’t a snag. Really great experience. I would and will recommend others to this dealership and will definitely suggest they ask for Tom. More

Could not be more pleased. From our initial contact with Matt Ramos, product specialist Brian Grady our sales person, and Jason Stores in finance our experience was truly deligh From our initial contact with Matt Ramos, product specialist Brian Grady our sales person, and Jason Stores in finance our experience was truly delightful. Matt went out of his way and did everything I asked and then some. Jason was no nonsense, answered all my questions thoroughly and got us out rather quickly. Brian Grady was in the most difficult position as I am resistant to most sales approaches. Brian made us feel as though we were buying and not being sold. He is a person of integrity, listened more than he spoke, therefore he knew where we needed to be, and would have blown up a pedometer had he been wearing one, and stayed well after closing to make it happen FOR US. All three are a credit to your organization and by the grace of God we will be loyal customers for many years to come. More