Lia Toyota of Colonie

The service department was fantasic! This was my first service appointment at Lia Toyota of Colonie since leasing a Toyota Tacoma from them in July. My visit was a little sooner than expe This was my first service appointment at Lia Toyota of Colonie since leasing a Toyota Tacoma from them in July. My visit was a little sooner than expected because of a puncture to one of my tires, but I called the evening before and was able to get an appointment for the next morning. The damaged tire was covered under wheel and tire protection, and was replaced at no cost to me. Even though my appointment was short notice, I was also able to get my 5,000 mile service done in the same visit so I would not have to return a week or two later. My service advisor was Jodi Vaccaro and she did an excellent job! She was friendly, knowledgeable, professional, and kept me informed the whole time. I was very impressed with Jodi, she made me feel welcomed, and I felt like I did not have to worry about anything while I was there. Overall, I had a great experience with the service department. They work fast and efficiently with a high volume of customers coming through each day. I was in and out of there in about an hour and a half. I would like to thank Jodi and the rest of the service team for the excellent customer service and taking good care of the truck. I was very happy with my first service experience at Lia Toyota of Colonie and I look forward to returning for future service needs. I would highly recommend Jodi and the rest of the service team at Lia Toyota of Colonie for your service needs. More

Great job as usual! This is my 5th Toyota purchased from Lia Toyota and the 4th I have purchased thru salesman Jason Stores and it is always a pleasure to do business wit This is my 5th Toyota purchased from Lia Toyota and the 4th I have purchased thru salesman Jason Stores and it is always a pleasure to do business with them. They never push you or hassle you to buy from them, always give you the best prices and incentives. Will definitely buy from them again. More

Facility and Staff were impressive I had never been to the Lia Toyota Dealership and I was very impressed by: 1) the facility itself; 2) the Salesman, Jim O'Donnell; and 3) the myriad o I had never been to the Lia Toyota Dealership and I was very impressed by: 1) the facility itself; 2) the Salesman, Jim O'Donnell; and 3) the myriad of services that they offer. I felt like they really have their act together as a dealership and have not hesitated to tell those that I work with that my experience was excellent. More

lIA Toyota was the Best experience in buying a vehicle Wanted a new vehicle and decided to stop by Lia Toyota. .Best experience ever and sale person Brian Rae was phenomenal ..very informative and had pati Wanted a new vehicle and decided to stop by Lia Toyota. .Best experience ever and sale person Brian Rae was phenomenal ..very informative and had patience with a novice like me. Already recommended to family to friends More

Great experience buying a Tundra Had a great experience purchasing my new Toyota Tundra. Michelina Dimatteo was my salesperson and she was terrific. Will definitely return if my fam Had a great experience purchasing my new Toyota Tundra. Michelina Dimatteo was my salesperson and she was terrific. Will definitely return if my family needs another vehical. More

Best experience Roe Sarwar was amazing. We had a 5 star experience buying our new Highlander from Lia. Overall, so pleased with the whole team! We’ll be back! Roe Sarwar was amazing. We had a 5 star experience buying our new Highlander from Lia. Overall, so pleased with the whole team! We’ll be back! More

Perfect Service! My salesperson was Rohail Sarwar was very helpful and friendly. I made decision to trade my 2 years old Toyota Camry to a new Camry only because of h My salesperson was Rohail Sarwar was very helpful and friendly. I made decision to trade my 2 years old Toyota Camry to a new Camry only because of him. He explained everything and answer all my question. Thank you Rohal so very much! More

Excellent Service! My salesperson was ALLISON ANCOWITZ. She was very helpful. I didn't do anything. She got me all set up and ready to go. Very friendly and and time sav My salesperson was ALLISON ANCOWITZ. She was very helpful. I didn't do anything. She got me all set up and ready to go. Very friendly and and time saving person. It was almost at the end of the day when I got there, and I'm happy to see her being so helpful after a long day. Thank you so much ALLISON ANCOWITZ. You have been doing a great job for this business. I hope Lia Toyota realize your abilities. More

Bad everything but I like the car(windows excluded) The salesman was late making the delivery when I told him I had another appointment. I missed it. They took my checkbook, said I lost it, returned it The salesman was late making the delivery when I told him I had another appointment. I missed it. They took my checkbook, said I lost it, returned it 2 weeks later. Not fun looking for that checkbook over and over. Their paperwork said I traded in a Traverse when in fact it was a Ford Focus. That caused some drama. Car I bought had a serious defect that was not detectable unless wearing polarized sunglasses. When the sun shines and I'm wearing my prescription shades I can hardly see out the front side windows. I assume this will present some danger over the years. I lost 30 hours in wages because they kept me coming back, and then they refused to fix it. They ordered new windows (I don't think so) and they came with the same defect. Therefore Mr. O'keefe said that they could not get usable windows for the car. Every 2017 Camry had the same windows. Rode 17 miles in heavy traffic 3 times as they lead me to believe it would be corrected. i will file a complaint with NHTSA, already reported to my insurance company. I will never go back. They say the right things but don't do them. A big difference. Don't trust them and that certified warranty isn't with the paper it's written on. Also had a problem with tread coming off a tire with 17,000 miles on it. I did like Kent as he was patient and knowledgeable. Very pleasant. He tried to help with the window problem but once the sale was made he was toothless. More

Your salesman Jason Stores was very helpful and friendly. The salesman Jason Stores was very friendly and helpful. He went over the car with me and answer all the questions I had. He also let me drive the car The salesman Jason Stores was very friendly and helpful. He went over the car with me and answer all the questions I had. He also let me drive the car and explain all the new stuff that I did not know. More