Lia Toyota of Colonie
Schenectady, NY
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Great experience buying a Tundra Had a great experience purchasing my new Toyota Tundra. Michelina Dimatteo was my salesperson and she was terrific. Will definitely return if my fam Had a great experience purchasing my new Toyota Tundra. Michelina Dimatteo was my salesperson and she was terrific. Will definitely return if my family needs another vehical. More
Best experience Roe Sarwar was amazing. We had a 5 star experience buying our new Highlander from Lia. Overall, so pleased with the whole team! We’ll be back! Roe Sarwar was amazing. We had a 5 star experience buying our new Highlander from Lia. Overall, so pleased with the whole team! We’ll be back! More
Perfect Service! My salesperson was Rohail Sarwar was very helpful and friendly. I made decision to trade my 2 years old Toyota Camry to a new Camry only because of h My salesperson was Rohail Sarwar was very helpful and friendly. I made decision to trade my 2 years old Toyota Camry to a new Camry only because of him. He explained everything and answer all my question. Thank you Rohal so very much! More
Excellent Service! My salesperson was ALLISON ANCOWITZ. She was very helpful. I didn't do anything. She got me all set up and ready to go. Very friendly and and time sav My salesperson was ALLISON ANCOWITZ. She was very helpful. I didn't do anything. She got me all set up and ready to go. Very friendly and and time saving person. It was almost at the end of the day when I got there, and I'm happy to see her being so helpful after a long day. Thank you so much ALLISON ANCOWITZ. You have been doing a great job for this business. I hope Lia Toyota realize your abilities. More
Bad everything but I like the car(windows excluded) The salesman was late making the delivery when I told him I had another appointment. I missed it. They took my checkbook, said I lost it, returned it The salesman was late making the delivery when I told him I had another appointment. I missed it. They took my checkbook, said I lost it, returned it 2 weeks later. Not fun looking for that checkbook over and over. Their paperwork said I traded in a Traverse when in fact it was a Ford Focus. That caused some drama. Car I bought had a serious defect that was not detectable unless wearing polarized sunglasses. When the sun shines and I'm wearing my prescription shades I can hardly see out the front side windows. I assume this will present some danger over the years. I lost 30 hours in wages because they kept me coming back, and then they refused to fix it. They ordered new windows (I don't think so) and they came with the same defect. Therefore Mr. O'keefe said that they could not get usable windows for the car. Every 2017 Camry had the same windows. Rode 17 miles in heavy traffic 3 times as they lead me to believe it would be corrected. i will file a complaint with NHTSA, already reported to my insurance company. I will never go back. They say the right things but don't do them. A big difference. Don't trust them and that certified warranty isn't with the paper it's written on. Also had a problem with tread coming off a tire with 17,000 miles on it. I did like Kent as he was patient and knowledgeable. Very pleasant. He tried to help with the window problem but once the sale was made he was toothless. More
Your salesman Jason Stores was very helpful and friendly. The salesman Jason Stores was very friendly and helpful. He went over the car with me and answer all the questions I had. He also let me drive the car The salesman Jason Stores was very friendly and helpful. He went over the car with me and answer all the questions I had. He also let me drive the car and explain all the new stuff that I did not know. More
First new car I just purchased my first new car. I was very satisfied with my salesman Brian Rae. He was very happy to explain everything we wanted to know about pu I just purchased my first new car. I was very satisfied with my salesman Brian Rae. He was very happy to explain everything we wanted to know about purchasing vs leasing. My wife was a tough nut to crack but Brian was up to the challenge and succeeded! More
I'm still waiting for a Registration, etc. 5 weeks later The processing of simple stuff is horrible! I complained again today (9/4, for about the 6th time) - where's my registration? He (salesman, again The processing of simple stuff is horrible! I complained again today (9/4, for about the 6th time) - where's my registration? He (salesman, again) made excuses; I got feed up, noting this has been my worst transaction ever! The salesman responded ... he came to my home (yes! where I live! he came to my home within about 20 minutes to complain about my treatment of him! Geez, no kidding ...) He gave me a note expressing his displeasure with my complaint; gave me a photo copy of a registration that I have not yet received and said something like: here's your proof, I did my job, you miserable old man. FYI: I agree that I am a miserable old man (71; Vietnam Vet; play bad golf a couple times a week; wish I was younger but happy to be older) I called his boss about this 'crack-pot' showing up on my door step but as of yet I've gotten not reply. I'm still waiting for my registration .... and a call or two ... more to come!!! More
Great experience atLia Toyota Brent Livingston was courteous, knowledgable and pleasant to work with. He explained numbers well and rent over the settings and features. Alco offer Brent Livingston was courteous, knowledgable and pleasant to work with. He explained numbers well and rent over the settings and features. Alco offered to follow up on that if needed. More
first toyota and it wont be the last First time in a dealership the salesman jason was very helpful in all my questions and he was very patient and polite very professional love my car.. First time in a dealership the salesman jason was very helpful in all my questions and he was very patient and polite very professional love my car.. More