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Lia Toyota of Colonie

Schenectady, NY

4.8
822 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 822 reviews

January 29, 2024

JohnHenry was very helpful, polite and patient with helping ne make the best decision possible. I feel he went above and beyond in his service. More

by revcsimmons
Recommend Dealer
Yes
Employees Worked With
JohnHenry Phillips
Jan 30, 2024 -

Lia Toyota of Colonie responded

Thank you for recognizing John Henry's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John Henry and the Lia Toyota team may be of service to you.

January 24, 2024

I trust LiaToyota to keep my car safe and on the road. Vanessa Radley is a terrific service person More

by Joanfranchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 25, 2024 -

Lia Toyota of Colonie responded

Joan, Thank you so much for leaving Vanessa this incredible review! We are glad to hear that Vanessa took wonderful care of you and your automotive needs. We are happy to know that she was terrific. Please do not hesitate to let us know how we may be of further service to you.

January 21, 2024

While I was frustrated with current interest rates, that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, w More

by Mathew Adair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie Nieves
Jan 23, 2024 -

Lia Toyota of Colonie responded

Mathew, We greatly appreciate you for leaving Makenzie this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Makenzie could provide you with top notch service. We are delighted to know that she was extremely cheerful, polite and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Colonie team!

January 19, 2024

Had a very satisfactory experience. Sarah was polite and professional, the dealership is welcoming and friendly. More

by kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jan 19, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sarah handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 18, 2024

I went into the dealership because I had some leaking down the side of my car from the gas tank. It ended up that nothing was wrong they checked everything. Vanessa.Radley was wonderful. She is so perso More

by Carolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 19, 2024 -

Lia Toyota of Colonie responded

Thank you, Carolle! We're pleased you had a great service experience with us, and that Vanessa and Steve made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 17, 2024

Excellent service Lia Toyota, I am really glad to service there. Nice work, my car very cool running. More

by Reaz492003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jan 17, 2024 -

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased your vehicle is running well after your visit. We hope you'll continue to make Lia Toyota your first choice for service!

January 16, 2024

Everything went well. I particularly liked the technician’s video of my vehicle. I will return. More

by rmleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Jan 17, 2024 -

Lia Toyota of Colonie responded

Great! We're so glad to hear that. Thanks for taking a moment to share your thoughts on the accommodations our service team provided for you at this visit. We look forward to your return!

January 16, 2024

They know what they are doing and helpful. The advisor is knowledgeable and the mechanics well trained. More

by Bamac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain
Jan 17, 2024 -

Lia Toyota of Colonie responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 16, 2024

Went for regular servicing of my Highlander. Thanks to Mr. Christopher Comorski For helping me through the process and do the needful. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski
Jan 17, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Christopher's assistance, MS! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as helpful!

January 14, 2024

I appreciated being able to drop my car off and getting Uber to drive me home More

by Dorothy.tristman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Jan 15, 2024 -

Lia Toyota of Colonie responded

We're so happy you enjoyed the accommodations offered by our service department, Dorothy! Thank you for sharing your feedback with us. We look forward to making your next appointment just as superb.

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