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Lia Toyota of Northampton
Northampton, MA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 10, 2021
Paul is amazing. I'm pregnant and extremely moody and he was just very patient. He would still crack jokes and try to make me laugh. The second day was far better than the first but he didn't give up on us was just very patient. He would still crack jokes and try to make me laugh. The second day was far better than the first but he didn't give up on us and worked diligently to get us the very best deal!!! More
by barnes7842
Employees Worked With
Francesca Ravina
Helpful February 07, 2021
Paul was very knowledgeable and patient. He maintained a pleasant mood and environment, helping us feel very comfortable while we figured out what was best for us. He even directed us to what we didn’t know pleasant mood and environment, helping us feel very comfortable while we figured out what was best for us. He even directed us to what we didn’t know were better options. He is very good at his job. He gets 5-stars from us! More
by Gabriel Cyr
Employees Worked With
Paul Figueredo
January 22, 2021
Jonathan Eliza was really awesome to work with he was respectful and clear explaining details about why I need it to do the recommended service. respectful and clear explaining details about why I need it to do the recommended service. More
by Par
Employees Worked With
Jonathan Eliza
January 21, 2021
My visit to Lia Toyota was a delight, mainly due to the helpful, pleasant, and quite impressive Lindsay Heart. Lindsay has expertise coupled with a welcoming personality and the ability to clearly explain helpful, pleasant, and quite impressive Lindsay Heart. Lindsay has expertise coupled with a welcoming personality and the ability to clearly explain what is going on, and why. She's a winner, a good person. You are lucky to have her on your staff! And I don't want to forget "Moose," a nice gentleman with a great smile who met me initially and took my keys. He, like Lindsay, is truly personable More
by Birdie
Employees Worked With
Lindsay Heart
January 20, 2021
Paul was awesome and amazing. He ordered the vehicle for me and kept me up dated on when it was going to come in and went above and beyond to give me everything I wanted. Couldn't have been more helpful. I me and kept me up dated on when it was going to come in and went above and beyond to give me everything I wanted. Couldn't have been more helpful. I will definitely recommend him. More
by Lotto
Employees Worked With
Paul Figueiredo
January 20, 2021
Paul was extremely helpful in getting us everything we wanted in the Tacoma. He went above and beyond making sure we were satisfied with all stages of the buying process. It was a real pleasure. We would wanted in the Tacoma. He went above and beyond making sure we were satisfied with all stages of the buying process. It was a real pleasure. We would highly recommend him. More
by Tracy
Employees Worked With
Paul Figueiredo
January 18, 2021
I had a very good experience at Lia Toyota of Wilbraham. They treated us fairly and followed through on what we agreed to. As well, our Senior Client Advisor, Jerzy Bielski was excellent and did a great They treated us fairly and followed through on what we agreed to. As well, our Senior Client Advisor, Jerzy Bielski was excellent and did a great job. More
by Ann S.
Employees Worked With
Dominic - Finance Department, Jerzy Bielski, Christoper Peltier
January 12, 2021
Jonathan Eliza was really nice and welcoming! At first I was a bit confused on the process of bringing in my car, but he quickly noticed me and pulled me over to his desk to help me. He was really efficient was a bit confused on the process of bringing in my car, but he quickly noticed me and pulled me over to his desk to help me. He was really efficient and explained all the services to me so I had no questions. The wait time was also extremely short so I was able to leave earlier than expected. More
by sple
Employees Worked With
Jonathan Eliza
January 09, 2021
After learning that the vehicle I was looking for online had been sold, my salesperson, Paul Figueiredo, worked with me to get what I want in a vehicle. Both Paul and Conner Crocker with made the buying pro had been sold, my salesperson, Paul Figueiredo, worked with me to get what I want in a vehicle. Both Paul and Conner Crocker with made the buying process very easy and comfortable. More
by Celina
Employees Worked With
Paul Figueiredo, Connor Crocker
