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Lia Toyota of Northampton

Northampton, MA

4.8
719 Reviews

280 King Street

Northampton, MA

01060

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Showing 719 reviews

January 04, 2021

Lindsey Heart provided the same excellent service as before. We communicated as to what I wanted, and she saw that my car was well taken care of. More

by helenpolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart, Joseph Kupec
Jan 08, 2021 -

Lia Toyota of Northampton responded

Helen, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Lindsay here at Lia Toyota of Northampton. We look forward to working with you again in the future.

December 31, 2020

Paul Figueiredo was very helpful and patient in answering all my questions. Paul made the process of buying a new car very pleasant compared to past experiences. More

by baily722cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
December 31, 2020

Went to lia Toyota in Northampton to look at the new 2020 Toyota Tundra. And was greeted by a salesman Paul f. Which I can truly say he was very knowledgeable and answered all my questions I had. I’m lookin More

by Mustangstooge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figuerido
December 29, 2020

I Worked with Paul Figueiredo (salesman) Jared (sales manager) and Dominick (finance) and they were fantastic!!! I will definitely be recommending Lia Toyota to my family and friends. More

by gr8grady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figieirdo
December 15, 2020

Chris Peltier and Paul were fantastic to work with. This is my second purchase with Chris in the last 3 months, and both went off without a hitch. I came in looking for a Tacoma, and they had what I was loo More

by JMT88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueriedo, Christoper Peltier
Dec 22, 2020 -

Lia Toyota of Northampton responded

We are thrilled to hear of your satisfaction with Chris and Paul here at Lia Toyota of Northampton. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

December 07, 2020

Bought a 2021 Rav4 Limited and had some extras added. Service dept. was awesome. There was a mistake made on one of the extras and they made sure to make it right. Great service! But, my salesman, Dwayne More

by lindalou01027
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne , Justin Prescott, Myron Callender, Jonathan Eliza
Dec 22, 2020 -

Lia Toyota of Northampton responded

Linda, thank you for your time and feedback. We are delighted to hear that Dwayne was able to work with you to get exactly what you wanted! We look forward to serving your automotive needs in the future. Congratulations on being a new Rav4 owner!

December 03, 2020

We worked with Lindsay Heart on a Saturday at 3 PM, when the dealership was closing at 4. We had a problem with our trunk door. It wouldn't close and we were on our way back to NYC. Lindsay was amazing! She More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
November 30, 2020

I met with Paulo Figueiredo and he was absolutely wonderful! He wasn’t pushy, he was very pleasant and explained all my options and I ended up driving the Camry. He was so professional and very unde More

by Krista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulo Figueiredo
November 30, 2020

I went to look at a Highlander and loved it! My salesperson, Paulo was great to work with. He was so friendly and not at all pushy. More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulo Figueiredo
November 29, 2020

Grant Goodwin was excellent and very nice to work with. He got me into my new Honda Civic that they had here, at Lia Toyota, at a great price. Overall awesome experience and I would strongly recommend him! More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
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