Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lia Toyota of Northampton
Northampton, MA
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 718 reviews
May 19, 2020
Spencer Murphy did a great job getting me in and out, knowing I had a hectic day ahead. I was very satisfied! Will be back again! knowing I had a hectic day ahead. I was very satisfied! Will be back again! More
by Kokoski
Employees Worked With
Spencer Murphy, Justin Prescott
Helpful May 18, 2020
Had such a great first car buying experience! Jerzy was super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide as super helpful and answered all of my questions. He made the process easy and stress free. Chris was also super helpful and was able to provide assistance when needed. I would totally recommend Lia Toyota in Northampton for your car buying needs! (: More
by brittany.kurpaska1993
Employees Worked With
Jerzy Bielski, Christoper Peltier
April 30, 2020
Very happy to buy a vehicle during covid 19. Spent more time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a g time than expected waiting for dealer to process paperwork and get me on my way. Not as convenient as competitors advertise but still able to get a great vehicle. A great salesmen Jerzy. Went back the next day to sign papers and the finance manager kept me and my wife waiting 40 minutes after the time of appointment while our kids were being taken care of(they knew that). Took over a week for registration. Again, very happy with vehicle and ability to buy. Just don’t expect a smooth experience as all businesses are figuring out how to cope with this. Jerzy was great and put me in a great vehicle. Didn’t have enough support behind him when he needed it. More
by g
Employees Worked With
Jerzy Bielski
April 17, 2020
Jason Page the service manager still Lia Toyota in Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a probl Northampton makes all the difference. He is thoughtful, an excellent listener, and wants to do his best for his customers. He helped me solve a problem with my Prius with his patience and persistent interest in doing the right thing for his customer and his dealership.? More
by Irv
Employees Worked With
Jason Page
April 03, 2020
Top of the line Sales Rep. My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortab My experience at Lia for my new truck couldn't have any handled any better in dealing with Billy. He not only made the deal as smooth and as comfortable as possible , he would go out of his way to get my Questions answered ,whether he could provide me one or go find the right answer where he needed to go and get it. He consistently asked me what he can do for Me to get the deal done , You don't get that everywhere . Also a big Shout out to Jared Gale for his help. Great Work, Stephen More
by hammer
Employees Worked With
William Fitzgerald
March 31, 2020
Lindsay rocks I can't say enough about Lindsay Heart and the other staff in the service department. She went over and above in taking care of my situation. She is a I can't say enough about Lindsay Heart and the other staff in the service department. She went over and above in taking care of my situation. She is always so pleasant and helpful and it is a joy to deal with her. You are lucky to have her! More
by donnacowan105
Employees Worked With
Elvin Rodriguez, Lindsay Heart
March 19, 2020
older vehicles Lindsay Heart in the service department has been exceptional. We have tried to keep a 2003 4 Runner going and also a 2006 Tacoma. Lindsay has been u Lindsay Heart in the service department has been exceptional. We have tried to keep a 2003 4 Runner going and also a 2006 Tacoma. Lindsay has been upfront and honest in guidance, working to achieve the best outcome. The 4 Runner just gave in to frame rust and had to be replaced. A week later the rear axel on the Tacoma rusted through and leaked gear oil, requiring a major repair. We trust Lindsay and appreciate her patient explanations and assessments as well as her efforts to get the best outcome. More
by levbob
Employees Worked With
Lindsay Heart
March 13, 2020
So grateful to Cameron Greene and service tech Brian who pulled my driver's side seat and found my mom's ring. I also appreciated their help and advice about my broken backup monitor. I did not, however, pulled my driver's side seat and found my mom's ring. I also appreciated their help and advice about my broken backup monitor. I did not, however, appreciate the decision, made higher up the chain of command, that the backup monitor, which broke with a mere touch in my less-than-year-old-car, was NOT covered by the 3 year warranty. Thanks Brian and Cameron! More
by Beth B.
Employees Worked With
Cameron Greene, Brian
March 02, 2020
They are nice dealer to work with. I recommend Michael and Jared in sales. Thank you for good service and good prices. Have a nice day. and Jared in sales. Thank you for good service and good prices. Have a nice day. More
by sergeipetrovic245
Employees Worked With
Michael and Jared in sales
March 01, 2020
Jerzy was amazing to work with! He took his time with us, and explained the aspects to the car in an easy to understand way. He was patient and helpful! and explained the aspects to the car in an easy to understand way. He was patient and helpful! More
by Anna.bankowski21
Employees Worked With
Jerzy Bielski, Mike Viara
