Lia Toyota of Northampton

Helpful Salesman My experience at Lia Toyota of Northampton was enhanced by the knowledge base and helpfulness of the salesman I encountered, "Jerzy". He was actually My experience at Lia Toyota of Northampton was enhanced by the knowledge base and helpfulness of the salesman I encountered, "Jerzy". He was actually quite knowledgable about the car I was interested in. He spent as much time as I wished explaining and helping me set the features of my new car well before I purchased it. I had gone to another dealership prior and they did not spend anywhere near the amount of time helping me navigate the car's unique features. Thank you, Jerzy! More

Overall a great experience! Mustafa "Mike" Gencay was great to work with from the first phone call through delivery of the vehicle. Mike in Finance was also fabulous to work wit Mustafa "Mike" Gencay was great to work with from the first phone call through delivery of the vehicle. Mike in Finance was also fabulous to work with. Thanks, Jeff More

The Lia Toyota team are true professionals My wife and I worked with Jerzy Bielski in looking at several different Toyota models and we were very pleased with his professionalism, thoroughness My wife and I worked with Jerzy Bielski in looking at several different Toyota models and we were very pleased with his professionalism, thoroughness and thoughtfulness. He took the time to fully explain all of the features of each model, and was very accommodating to our needs and schedule. He even worked with us on his day off! When it came to negotiating terms of the sale, the entire team worked together to offer us a very attractive deal. It was a real pleasure working with everyone. We would highly recommend this dealership overall, and Jerzy specifically. More

Wonderful Experience!! I had a wonderful experience at Lia purchasing my new Rav4. Jerzy was particularly helpful and I would highly recommend this dealership. I plan on com I had a wonderful experience at Lia purchasing my new Rav4. Jerzy was particularly helpful and I would highly recommend this dealership. I plan on coming back in the future! More

Completely satisfied! Jerzy Bielski was fantastic coordinating the sale from start to finish. Jerzy sold us our first Toyota Tacoma in 2014 and his availability was a key f Jerzy Bielski was fantastic coordinating the sale from start to finish. Jerzy sold us our first Toyota Tacoma in 2014 and his availability was a key factor for us to return to Lia to upgrade in 2018. More

Great experience We just purchased a 2019 Highlander Hybrid LE. The LE model is not as common as the higher end models, so they ordered it for us. We first went to t We just purchased a 2019 Highlander Hybrid LE. The LE model is not as common as the higher end models, so they ordered it for us. We first went to this dealer and then went to two other dealers. This dealer gave us the best price and matched the interest rate from our bank. We worked with Jerzy, and he was knowledgeable of the car and the buying process. The day of purchase was easy and he went through a thorough checklist to ensure that he expanded everything. More

Thank you Gerald Laclaire is awesome. He's always understanding of what my truck needs and takes the time to explain to me what needs the get done and how long Gerald Laclaire is awesome. He's always understanding of what my truck needs and takes the time to explain to me what needs the get done and how long it will take. Then he explains in great detail what the results of their inspection. Great guy. More

Unsettled outcome excellent treatment Elvin Rodriguez was the representative. He was excellent. Focused on us and our concern, extremely polite, persistent and patient. Unfortunately, the Elvin Rodriguez was the representative. He was excellent. Focused on us and our concern, extremely polite, persistent and patient. Unfortunately, the problem is electrical and intermittent and the service people were unable to reproduce it and we could not do without the car for the whole day. More

Always great service Gerald LaClaire is an excellent service representative. He really knows car mechanics and is able to explain very specifically what's going on with yo Gerald LaClaire is an excellent service representative. He really knows car mechanics and is able to explain very specifically what's going on with your car. I have always found the service department at Lia to be very good, and Gerry is an excellent link to that service. More

Excellent Mr.shawn I had a great experience at Toyota they had the patient and helped me with respect and the car that I needed! Thank you Sandra Ramos Mr.shawn I had a great experience at Toyota they had the patient and helped me with respect and the car that I needed! Thank you Sandra Ramos More