Lia Toyota of Northampton

Lease From initial introduction to sales to test drive to closing they were all very courteous and professional If the vehicle of your choice is not in stoc From initial introduction to sales to test drive to closing they were all very courteous and professional If the vehicle of your choice is not in stock they get it in for you promptly More

Greatest Salesman ever I needed to Trade my car in and I wanted an Suv I found a Wonderful Rav4 Jerzy Bielski was so Professional and such a nice person I really enjoyed wor I needed to Trade my car in and I wanted an Suv I found a Wonderful Rav4 Jerzy Bielski was so Professional and such a nice person I really enjoyed working with him I will make sure I send more friends and Family to Jerzy he makes buying a car a nice experience. Thank you Jerzy. More

Want a dirty car??? See Lia Toyota Northampton Purchased an SUV from them and got a lot of false promises. Drove there 4 times to finally get the car. Tuesday, Thursday, Sunday, and finally Monday Purchased an SUV from them and got a lot of false promises. Drove there 4 times to finally get the car. Tuesday, Thursday, Sunday, and finally Monday night to pick it up. Was promised to get the car detailed because it was filthy inside. The only thing that was kinda cleaned were the front two seats. The rest of the car was pretty nasty. Stained floors, seats, and all the seats were covered in hair. Why would u give a customer a dirty car? Sucks that we picked it up at night so was kinda hard to see. Samantha promised a detailed car at pickup instead we have to spend extra couple hundred to get it detailed ourselves. Sent her a message the next day and she has yet to respond. Costumer service sucks. Would not recomend this place. More

Good sales person/ lost survey Dear Toyota; I recently purchased a 2018 4Runner at Lia Toyota of Northampton in Massachusetts. I was a bit late in filling out the survey for the sa Dear Toyota; I recently purchased a 2018 4Runner at Lia Toyota of Northampton in Massachusetts. I was a bit late in filling out the survey for the sales person. My husband deleted the e-mails before I got a chance to fill it out. I did briefly see a copy at the dealership. I would like to give all 100's and yeses to my sales person, Desean Martinez. He was very polite and respectful towards myself and my husband. At first I thought about a Highlander, but after consulting with Deasean as to my driving needs, I picked the 4Runner and absolutely love it. The only thing I don't like is that I have to reach a little farther back than I would like to grab the driver's side seat belt. I was driving a 2005 Jeep Wrangler and this is so much smoother of a ride! My husband and I go bird hunting, all of our stuff plus the dog crate fits just fine in this vehicle. I really like it and want to thank Desean for recommending it. Sincerely, Dottie Matusewicz More

Scheduled Maintenance Service Gerald Laclaire helped make my Camry's maintenance service a breeze! Attention to detail and the best in service! Keeps me coming back. Thank you! Gerald Laclaire helped make my Camry's maintenance service a breeze! Attention to detail and the best in service! Keeps me coming back. Thank you! More

Great service This was my first time getting an oil change at this dealer and Elvin Rodriguez was very helpful, guided me to which oil was best for my car based on This was my first time getting an oil change at this dealer and Elvin Rodriguez was very helpful, guided me to which oil was best for my car based on mileage and affordability. Thank you! More

Satisfied customer Overall very satisfied with the process. Everyone was very helpful and answered all questions we had. Jerzy was very helpful and stuck with what we wa Overall very satisfied with the process. Everyone was very helpful and answered all questions we had. Jerzy was very helpful and stuck with what we wanted. More

Excellent and friendly service We were very pleased with the attention that Elvin Rodriguez provided when we brought our car into be serviced. He was very thorough and attentive t We were very pleased with the attention that Elvin Rodriguez provided when we brought our car into be serviced. He was very thorough and attentive to our concerns and was very helpful to us...We appreciated his care and also the cooperation and flexibility of the office in re scheduling our appointment twice because of complications Beyond our control. It was very appreciated. More

Great help to buy Desean Martinez was very, very helpful since he knew what we were looking for in our new car. He also helped to find the best financial arrangements. Desean Martinez was very, very helpful since he knew what we were looking for in our new car. He also helped to find the best financial arrangements. More

Good place for Toyota service I have been going to this dealership for many years. They are always very helpful and informative. I have always been satisfied with the servicing of I have been going to this dealership for many years. They are always very helpful and informative. I have always been satisfied with the servicing of my Prius. More