Lia Toyota of Wilbraham

I had an appointment at 10:00AM today for simple oil change, after 2 hours I checked with the service advisor and been told that it wouldn’t be any longer and half and hour later I checked with them aga change, after 2 hours I checked with the service advisor and been told that it wouldn’t be any longer and half and hour later I checked with them again and they couldn’t even get done anything. I just got my car back after 2 and half hours later without having simple oil change. And all they can say they are sorry about it. Just wasted my time. I don’t recommend this place for service. More

Very friendly , knowledgeable staff. Greet you at the door making my experience stress free , no pressure at all Greet you at the door making my experience stress free , no pressure at all More

great people in the service dept. and the people in the parts dept.keep up the good work. and the people in the parts dept.keep up the good work. More

I have been going to this dealership for over 15 years. Great dealership and great salesman. One particular is Mark Poirier. I have been using Mark for all my purchases. He is very knowledgeable and a plea Great dealership and great salesman. One particular is Mark Poirier. I have been using Mark for all my purchases. He is very knowledgeable and a pleasure to work with. He is a valuable employee to the LIA group More

David Benitez was an excellent salesman, but financial people and registration people were very slow it should not take five hours to pick up a new car people and registration people were very slow it should not take five hours to pick up a new car More

David Benitez is the man to see at Lia , he gets the job done ✔️ so go see David at Lia , you won’t regret it! done ✔️ so go see David at Lia , you won’t regret it! More

I got a letter that stated they wanted to buy my Rav4 that I purchased from them. They offered me more than double what I still owed on it. Spoke with sales and he worked with me diligently trying to get that I purchased from them. They offered me more than double what I still owed on it. Spoke with sales and he worked with me diligently trying to get me in the truck I wanted. Tyree Mack was amazing! He was patient and understood my needs, wants and concerns and worked with me through all of them. If you decide to purchase your next vehicle, I would recommend going here and highly recommend having Tyree as your sales associate. More

Great service and excellent custoemer service. Michael Whitsett was phenomenal on helping me find a car! Michael Whitsett was phenomenal on helping me find a car! More