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Lia Toyota of Wilbraham
Wilbraham, MA
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 368 reviews
August 08, 2020
Excellent service received at Lia Toyota of Wilbraham Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia Patrick. Ms. Patrick kept us up to date on the status of our service, calling with the cost estimate and time-frame of when the replacement part would arrive. She also called to let us know there would be a delay due to a town-wide power outage (Tropical Storm Isaias ) When the repairs (plus requested oil change and state inspection sticker) were completed, we were promptly called. Payment processing and vehicle pickup went smoothly. Employees and customers were wearing masks, and there was ample hand disinfectant available throughout the area. (This review written during Covid-19 pandemic) More
by Barbara
Employees Worked With
Cynthia Patrick
Helpful July 25, 2020
Carla and Paige Schafer were very helpful and made our purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. More
by anns
Employees Worked With
Paige Schafer, Carla A. Brooks
July 22, 2020
Andre Bernatchez was very helpful in choosing the right vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him t vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him to future Toyota buyers. More
by nance
Employees Worked With
Nuno Marques, Cynthia Patrick, Andre Bernatchez
July 17, 2020
excellent service advisor As always Cynthia Patrick goes the extra mile to keep the customer updated on their vehicles service status and always answers any questions I have.s As always Cynthia Patrick goes the extra mile to keep the customer updated on their vehicles service status and always answers any questions I have.she is an excellent employee,a plus for lia toyota More
by gramps62
Employees Worked With
Cynthia Patrick
July 15, 2020
I had a great experience at Lia Wilbraham. Mark Poirer did a great job and made the experience painless. Would recommend him to everyone. Thank you. did a great job and made the experience painless. Would recommend him to everyone. Thank you. More
by Big Dave
Employees Worked With
Mark Poirier
July 06, 2020
A Great Place to go for both Sales and Service I bought both my 2014 and 2018 RAV4's here at Lia Toyota. I was recently in for routine service and, as always it is easy in and easy out with all the I bought both my 2014 and 2018 RAV4's here at Lia Toyota. I was recently in for routine service and, as always it is easy in and easy out with all the help you need along the way! The staff are helpful and user friendly! I would recommend to anyone looking for a new or used vehicle! More
by iced tea
Employees Worked With
Cynthia Patrick, Christine Jalbert, Jose Pabon
June 06, 2020
They make purchasing a car and servicing very easy...everyone is always very nice and helpful. Christine was very helpful in service. My lease is up in 6 mos and will be definitely getting anothe easy...everyone is always very nice and helpful. Christine was very helpful in service. My lease is up in 6 mos and will be definitely getting another Toyota. More
by Jbell3434
Employees Worked With
Carla A. Brooks, Christine Jalbert
June 05, 2020
IM VERY HAPPY THE FRANCISCO SANABRIA HELP ME TO BUY MY NEW CAMRY THANK YOU FOR HELP ME IN EVERYTHING I RECOMEND TO GO TO LIA TOYOTA GODBLESS YOU NEW CAMRY THANK YOU FOR HELP ME IN EVERYTHING I RECOMEND TO GO TO LIA TOYOTA GODBLESS YOU More
by Mrodri299
Employees Worked With
Francisco Sanabria
May 28, 2020
Courteous, professional service Cynthia Patrick as always is pleasant, polite and very efficient. Thank you to the whole team at Lia Toyota of Wilbraham, especially during these st Cynthia Patrick as always is pleasant, polite and very efficient. Thank you to the whole team at Lia Toyota of Wilbraham, especially during these stressful times. Incredible job as always More
by Dan B
Employees Worked With
Carla A. Brooks, Cynthia Patrick
April 23, 2020
David Pedraza made purchasing my car easy and stress free during times like this. I would recommend Lia Toyota to family and friends looking for a new or used vehicle. during times like this. I would recommend Lia Toyota to family and friends looking for a new or used vehicle. More
by allison30101974
Employees Worked With
David Pedraza
