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Lia Toyota of Wilbraham

Wilbraham, MA

4.6
400 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 400 reviews

August 12, 2020

Cynthia Patrick is the reason I go here when I need service. She is welcoming polite and knows how to treat people. I didn't buy my car here but she is a good reason to buy here when it's time. More

by cescobar27
Recommend Dealer
Yes
Employees Worked With
Kelly King, Cynthia Patrick, Christine Jalbert
Aug 19, 2020 -

Lia Toyota of Wilbraham responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Cynthia. We look forward to working with you again in the future.

August 11, 2020

Excellent service & friendly staff!! Their service is staff is very helpful especially Edwin Ramos!! Was Treated like a customer should be treated !! Thank you & keep up the good work!! More

by Boloboys4
Recommend Dealer
Yes
Employees Worked With
David Pedraza, Edwin Ramos , Kelly King
Aug 19, 2020 -

Lia Toyota of Wilbraham responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

August 08, 2020

Excellent service received at Lia Toyota of Wilbraham Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Aug 10, 2020 -

Lia Toyota of Wilbraham responded

Barbara, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with us. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

July 25, 2020

Carla and Paige Schafer were very helpful and made our purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. More

by anns
Recommend Dealer
Yes
Employees Worked With
Paige Schafer, Carla A. Brooks
Jul 29, 2020 -

Lia Toyota of Wilbraham responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

July 22, 2020

Andre Bernatchez was very helpful in choosing the right vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him t More

by nance
Recommend Dealer
Yes
Employees Worked With
Nuno Marques, Cynthia Patrick, Andre Bernatchez
Jul 29, 2020 -

Lia Toyota of Wilbraham responded

Nance, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 17, 2020

excellent service advisor As always Cynthia Patrick goes the extra mile to keep the customer updated on their vehicles service status and always answers any questions I have.s More

by gramps62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
July 15, 2020

I had a great experience at Lia Wilbraham. Mark Poirer did a great job and made the experience painless. Would recommend him to everyone. Thank you. More

by Big Dave
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Jul 17, 2020 -

Lia Toyota of Wilbraham responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Mark took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

July 06, 2020

A Great Place to go for both Sales and Service I bought both my 2014 and 2018 RAV4's here at Lia Toyota. I was recently in for routine service and, as always it is easy in and easy out with all the More

by iced tea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick, Christine Jalbert, Jose Pabon
Jul 10, 2020 -

Lia Toyota of Wilbraham responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

June 06, 2020

They make purchasing a car and servicing very easy...everyone is always very nice and helpful. Christine was very helpful in service. My lease is up in 6 mos and will be definitely getting anothe More

by Jbell3434
Recommend Dealer
Yes
Employees Worked With
Carla A. Brooks, Christine Jalbert
Jun 12, 2020 -

Lia Toyota of Wilbraham responded

Thank you so much for your excellent review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are delighted to know that Christine's efforts have met your satisfaction. We wish you safe travels and look forward to working with you again when you are ready to take home another great, new vehicle!

June 05, 2020

IM VERY HAPPY THE FRANCISCO SANABRIA HELP ME TO BUY MY NEW CAMRY THANK YOU FOR HELP ME IN EVERYTHING I RECOMEND TO GO TO LIA TOYOTA GODBLESS YOU More

by Mrodri299
Recommend Dealer
Yes
Employees Worked With
Francisco Sanabria
Jun 12, 2020 -

Lia Toyota of Wilbraham responded

Congratulations on your new Toyota Camry! We are overjoyed that Francisco could make things happen for you and get you into a vehicle that you love! We are so excited for you to enjoy your new ride. Please let us know if there is ever anything more that Francisco or the team may help you with in the future!

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